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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Deficiencies in Documentation of Reusable Medical Device Reprocessing and Failures in VISN 22 Oversight of Sterile Processing Service at the Raymond G. Murphy VAMC in Albuquerque, New Mexico
The VA Office of Inspector General (OIG) conducted an inspection at the Raymond G. Murphy VA Medical Center (facility) in Albuquerque, New Mexico, to assess allegations regarding deficiencies in the reprocessing and quality control of reusable medical devices (RMDs). The OIG also reviewed Veterans Integrated Service Network (VISN) 22 oversight of the facility Sterile Processing Service (SPS) leaders’ management of RMD reprocessing. The OIG substantiated that high-level disinfection (HLD) documentation was missing for endoscopes used in gastroenterology procedures for four patients. Three patients underwent procedures with anal manometers that lacked HLD documentation. In review of electronic health records, the OIG did not find adverse clinical outcomes for these seven patients. Patients were at risk for infection when RMDs used in patient care lacked HLD documentation. While the OIG could not determine if any RMDs were improperly cleaned prior to use, SPS leaders did not inform the Gastroenterology Service when HLD documentation was missing and precluded facility clinical staff from ensuring risks to patient safety were immediately addressed.Deficiencies in HLD quality assurance processes persisted into March 2023, despite facility leaders’ awareness of HLD findings from a May 2022 VISN audit. Specifically, SPS supervisors did not consistently complete daily quality assurance reviews of HLD documentation. The VISN failed to ensure facility leaders’ completion of action plans related to HLD findings from the VISN audit. The lack of VISN oversight resulted in delayed implementation of sustainable, corrective action, which did not occur for over a year from the original audit findings. The OIG made seven recommendations regarding VISN oversight of SPS audit findings, as well as facility identification, resolution, and quality assurance of HLD documentation and communication of SPS staff roles and responsibilities.
This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program report describes the results of a focused evaluation of the quality of care delivered in the inpatient and outpatient settings of the VA Finger Lakes Healthcare System, which includes the Bath and Canandaigua VA Medical Centers and multiple outpatient clinics in New York and Pennsylvania. This evaluation focused on five key operational areas:• Leadership and organizational risks• Quality, safety, and value• Medical staff privileging• Environment of care• Mental health (suicide prevention initiatives)The OIG issued three recommendations for improvement in three areas:1. Medical staff privileging• Ongoing Professional Practice Evaluations - equivalent specialized training and similar privileges2. Environment of care• Environment of care inspections3. Mental health• Comprehensive Suicide Risk Evaluation completion
What We Looked At Section 502 of the Federal Aviation Administration (FAA) Reauthorization Act of 2018 mandated that FAA report on the Agency’s progress in implementing Next Generation Air Transportation System (NextGen) programs and that Department of Transportation (DOT) Office of Inspector General (OIG) review the accuracy of FAA’s report. NextGen is an infrastructure effort aimed at modernizing our Nation’s aging air traffic system to provide safer and more efficient air traffic management. As a complex multibillion-dollar, multi-year undertaking, NextGen encompasses multiple programs, procedures, and systems at differing levels of maturity intended to benefit airspace users. Our objectives were to (1) assess FAA’s report on its implementation of NextGen and (2) report the status of OIG’s NextGen recommendations. What We Found FAA’s Section 502 NextGen report states that all major NextGen systems will be in place by 2025; however, FAA plans to deploy each major system to at least one location by 2025, with full deployment going beyond 2025. The report states that NextGen’s vision has remained constant over time, but our analysis and other stakeholder reports have found that NextGen will be less transformational than originally promised. The report does not include all NextGen expenditures, nor the challenges posed by increasing sustainment and operating costs. The report also projects $100 billion in benefits by 2030, even though FAA had previously acknowledged that this amount was not achievable within that timeframe. In addition, FAA reported that the Agency remains committed to working with industry on NextGen programs, but industry representatives stated that transparency and collaboration with the Agency declined starting in 2018. Finally, of the over 200 NextGen recommendations we made between 2005 to 2022, DOT and FAA have successfully closed all but 3 recommendations. Our Recommendations We made three recommendations for FAA to meet FAA Reauthorization Act of 2018 Section 502 requirements as well as improve communication and transparency on the status of NextGen. FAA concurred with all three of our recommendations and provided acceptable planned action and completion dates.