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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Review of the Peer Review Process at the VA Caribbean Healthcare System in San Juan, Puerto Rico

2026
25-04138-129
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) initiated a healthcare inspection on September 2, 2025, in response to anonymous allegations received regarding the integrity of the peer review process at the VA Caribbean Healthcare System (facility) in San Juan, Puerto Rico. The OIG conducted an...

Review of VA's Oversight of a State Veterans Home at the Western North Carolina VA Health Care System in Asheville

2026
26-00509-126
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection at the Western North Carolina VA Health Care System (system) to assess concerns brought forward in October 2025 by an OIG Healthcare Facility Inspection team regarding issue briefs related to sentinel events and falls at the...

Review of VBA’s Process for System Overrides

2026
25-00630-89
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) sought to assess whether Veterans Benefits Administration (VBA) claims processors were appropriately overriding warnings and calculator results within the Veterans Benefits Management System for Rating (VBMS R). The review focused on overrides processed...

Inspection of Information Security at the VA Saginaw Healthcare System in Michigan

2026
25-02113-77
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA OIG’s information security inspection program assesses whether VA facilities are meeting federal security requirements related to three high-risk control areas: configuration management, security management, and access. For this inspection, the OIG selected the VA Saginaw Healthcare System in...

Mental Health Inspection of the VA Ann Arbor Healthcare System in Michigan

2026
25-00732-113
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General’s (OIG’s) Mental Health Inspection Program evaluates Veterans Health Administration’s (VHA’s) continuum of mental healthcare services. This inspection focused on inpatient mental health care delivered at the VA Ann Arbor Healthcare System in Michigan. The facility...

Mental Health Inspection of the VA Milwaukee Healthcare System in Wisconsin

2026
25-00731-115
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General reviewed acute inpatient mental health care at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin. Inspectors evaluated care in five areas. The OIG inspection team provided preliminary observations to leaders and later issued seven recommendations...

Review of Automated Decisions for Veterans’ Service-Connected Death Claims

2026
25-00153-47
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) reviewed whether the Veterans Benefits Administration’s (VBA) automated Pension and Fiduciary Service decisions correctly granted survivors’ entitlement to service-connected death benefits from September 2023 through August 2024. The OIG found legal and...

Review of VBA’s Recurring Benefits for Beneficiaries Aged 100 Years or Older

2026
25-02364-84
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA OIG reviewed whether the Veterans Benefits Administration (VBA) had sufficient procedures to verify the continued eligibility of beneficiaries (including both veterans and survivors) aged 100 years or older who were receiving recurring benefits as of May 31, 2025. Overall, the OIG found that...

Review of Responsiveness to Patient Care Concerns, and Credentialing and Supervision of a Nurse Practitioner and Physician Assistant at the VA Loma Linda Healthcare System in California

2026
25-02464-105
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection in response to an inquiry from Congressman Pete Aguilar and a complaint regarding patient care involving a nurse practitioner (NP) and physician assistant (PA) in the hematology/oncology section at the VA Loma Linda...

Review of Community Care Consult Management at the VA Fayetteville Coastal Healthcare System in North Carolina

2026
24-03186-99
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to assess the coordination and scheduling of community care for a patient with a lung mass suspicious for cancer at the VA Fayetteville Coastal Healthcare System (system) in North Carolina. The inspection followed a complaint...

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