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Abbreviation
VA
Agencies
Department of Veterans Affairs
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The Hotline accepts tips or complaints that, on a select basis, result in reviews of: • VA-related criminal activity • Systemic patient safety issues • Gross mismanagement or waste of VA resources • Misconduct by senior VA officials The VA OIG investigates substantial allegations of whistleblower reprisal against employees of VA contractors, grantees, subgrantees, and personal services subcontractors. The VA OIG reports substantiated allegations of reprisal to the employer and VA for corrective action.

What Not to Report to the OIG Hotline

The Hotline does not accept complaints that are unrelated to programs and operations of the Department of Veterans Affairs nor that are addressed in another legal or administrative forum: TYPE OF COMPLAINT WHO SHOULD YOU CONTACT Claim for VA disability and pension benefits, and ratings, appeals, or home loan issues Veterans Benefits Administration (1-800-827-1000) Claim for VA education benefits Veterans Benefits Administration (1-888-442-4551) Patient health care dispute Patient Advocate at your local VA medical facility Tort claim or other legal issue/case/claim Local VA Regional Counsel office (202-461-4900) VA billing issues - Compliance and Business Integrity 1-866-842-4357 Litigation matters Private counsel; applicable court Employee grievances, unfair labor practices, union matters Local union representative, Federal Labor Relations Authority VA employee whistleblower retaliation issues U.S. Office of Special Counsel (1-800-872-9855) Other VA employee whistleblower issues and concerns about VA employee VA Office of Accountability and Whistleblower Protection performance and accountability (855-429-6669) or (202-461-4119) Whistleblower disclosures not related to the VA U.S. Office of Special Counsel (1-800-872-9855) Discrimination and EEO complaints for VA employees, former VA employees, VA Office of Resolution Management (1-888-566-3982) and applicants for VA positions Discrimination and complaints related to the Uniformed Services Employment U.S. Department of Labor's Veterans' Employment and Training Service and Reemployment Rights Act (USERRA) and the U.S. Office of Special Counsel Personnel actions/adverse action appeals/MSPB matters U.S. Merit Systems Protection Board Disagreement with law or other political dispute Your elected legislative official

Healthcare Facility Inspection of the VA Coatesville Healthcare System in Pennsylvania

2025
24-03207-161
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Coatesville Healthcare System in Pennsylvania. This evaluation focused on five key content domains: • Culture • Environment of care •...

Delays in Pension Automation Updates Led to Some Burial Transportation Benefits Being Incorrectly Processed

2025
24-02430-152
Review
Department of Veterans Affairs OIG
Department of Veterans Affairs

VBA’s Pension and Fiduciary Service, which administers the death benefits program, assists eligible claimants with burial expenses, plot costs, and transportation costs for a veteran’s remains. To streamline claims processing for death benefits, VBA launched a system called pension automation. This...

Healthcare Facility Inspection of the VA Boston Healthcare System in Massachusetts

2025
24-00613-162
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Boston Healthcare System in Massachusetts. This evaluation focused on five key content domains: • Culture • Environment of care • Patient...

Healthcare Facility Inspection of the VA Connecticut Healthcare System in West Haven

2025
24-00610-164
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Connecticut Healthcare System in West Haven. This evaluation focused on five key content domains: • Culture • Environment of care •...

Deficiencies in Credentialing, Privileging, and Evaluations for Surgeons at the St. Cloud VA Medical Center in Minnesota

2025
24-02806-157
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

The VA Office of Inspector General (OIG) conducted a healthcare inspection to evaluate facility leaders’ response to surgical care concerns related to two facility surgeons at the St. Cloud VA Medical Center (facility) in Minnesota. The OIG found facility leaders generally met the Veterans Health...

VBA Did Not Take All Corrective Actions for Veterans Prematurely Denied Service Connection for Conditions That Could Be Associated with Burn Pit Exposure

2025
24-03642-132
Other
Department of Veterans Affairs OIG
Department of Veterans Affairs

In July 2022, the VA Office of Inspector General (OIG) published a report finding that Veterans Benefits Administration (VBA) staff prematurely denied service connected compensation to veterans with conditions that could be associated with burn pit exposure. The OIG made seven recommendations, and...

Healthcare Facility Inspection of the Sheridan VA Health Care System in Wyoming

2025
24-00615-163
Inspection / Evaluation
Department of Veterans Affairs OIG
Department of Veterans Affairs

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the Sheridan VA Health Care System in Wyoming. This evaluation focused on five key content domains: • Culture • Environment of care • Patient...

National Health Care Fraud Takedown Results In 324 Defendants Charged In Connection With Over $14.6 Billion In Alleged Fraud

National Health Care Fraud Takedown Results In 324 Defendants Charged In Connection With Over $14.6 Billion In Alleged Fraud
Article Type
Investigative Press Release
Publish Date

National Health Care Fraud Takedown Results In 324 Defendants Charged In Connection With Over $14.6 Billion In Alleged Fraud

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