Objective: To determine whether the Social Security Administration ensured the representative payee information in its Electronic Representative Payee System was accurate.
Open Recommendations
Recommendation Number | Significant Recommendation | Recommended Questioned Costs | Recommended Funds for Better Use | Additional Details | |
---|---|---|---|---|---|
1 | No | $0 | $518,056 | Agree | |
Review the 100 beneficiaries with payee discrepancies we identified in both samples of our audit and determine whether further action is necessary. | |||||
2 | No | $0 | $22,266,046 | Agree | |
Evaluate the results of its review of the 100 beneficiaries and determine whether it should review the remaining population of 57,412 beneficiaries we identified. | |||||
3 | No | $0 | $0 | Agree | |
Remind employees to create and process payee applications and updates in the Electronic Representative Payee System (eRPS); take necessary manual actions to transfer the payee information to the payment records; and follow up on their actions and resolve alerts. | |||||
4 | Yes | $0 | $0 | Agree | |
Establish a process or ad-hoc workload to ensure employees resolve inconsistencies between the Electronic Representative Payee System (eRPS )and the payment records, including, but not limited to, removing active payees in eRPS that are not on the payment records and establishing active payees in eRPS, when necessary. |