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Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Management Alert: Revenue Risks of Processing Equipment Investments

2026
25-130-1-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Introduction This management alert presents the issues the U.S. Postal Service Office of Inspector General (OIG) identified during the Effectiveness of Package Verification Solutions audit (Project Number 25-130). Our objective is to provide immediate notification of these issues. Background In...

Oversight of the Vulnerability Risk Assessment Tool Process

2026
25-147-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The mission of the U.S. Postal Inspection Service is to support and protect the U.S. Postal Service and its employees, infrastructure, and customers. One of the ways it accomplishes its mission is by providing technological support and risk management tools as well as strategy services...

New York 3 District: Delivery Operations in the New York, NY, Area

2026
25-153-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

During the week of December 8, 2025, we performed a self-initiated audit at the Westchester Processing and Distribution Center (P&DC) and four delivery units serviced by the plant. The delivery units included the Mount Vernon, New Rouchelle, White Plains, and Yonkers Main Post Offices in the New...

Virginia Beach Main Post Office, Virginia Beach, VA: Delivery Operation

2026
26-044-4-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at...

Suffolk Main Post Office, Suffolk, VA: Delivery Operations

2026
26-044-3-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at...

Lynchburg Main Post Office, Lynchburg, VA: Delivery Operations

2026
26-044-2-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at...

Norfolk Sorting and Delivery Center, Norfolk, VA: Delivery Operations

2026
26-044-1-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at...

Efficiency of Operations at the Norfolk Local Processing Center, Norfolk, VA

2026
26-043-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 308 processing facilities and...

Relief Supervisor Utilization

2026
25-131-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

Background In June 2023, the U.S. Postal Service authorized the creation of relief supervisor positions in customer service, mail processing, maintenance, and logistics. The intent of these newly created positions is to provide coverage for regular supervisors during their leave and scheduled days...

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