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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Efficiency of Operations at the Louisville Processing & Distribution Center, Louisville, KY

2025
25-073-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post...

Arizona-New Mexico District: Delivery Operations in the Phoenix, AZ area

2025
25-046-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

During the week of January 13, 2025, we performed a self-initiated audit at the Phoenix and West Valley Processing and Distribution Centers (P&DC) and five delivery units serviced by the P&DCs. The delivery units included the Boulder Hills, Mesa Four Peaks, and Scottsdale Stations; Avondale Goodyear...

In-Office Cost System Follow-up

2025
24-161-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

The In-Office Cost System (IOCS) is the U.S. Postal Service’s primary probability sampling system used for estimating the cost of processing mail and parcels. The data collected from IOCS enables the Postal Service to allocate the labor costs from the handling of mail, parcels, and related...

Effectiveness of the New Regional Processing and Distribution Center in Boise, ID

2025
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit of the Effectiveness of the New Regional Processing and Distribution Center in Boise, ID. As part of its Delivering for America plan, the U.S. Postal Service plans to create a modernized network based around Regional Processing and Distribution Centers...

Four Defendants, Including Two Former U.S. Postal Service Employees, Charged in Connection with Scheme to Steal $80 Million in U.S. Treasury Checks

Four Defendants, Including Two Former U.S. Postal Service Employees, Charged in Connection with Scheme to Steal $80 Million in U.S. Treasury Checks
Article Type
Investigative Press Release
Publish Date

Four Defendants, Including Two Former U.S. Postal Service Employees, Charged in Connection with Scheme to Steal $80 Million in U.S. Treasury Checks

Arizona-New Mexico District: Delivery Operations

2025
Report Number 25-046-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audits of delivery operations and property conditions in the Arizona-New Mexico District in the WestPac Area. This report presents a summary of the results of our self-initiated audits of delivery operations and property conditions at five delivery units, as...

Five Defendants including Postal worker, await sentencing for possessing stolen mail keys, theft of stolen mail matter, bank fraud and aggravated identity theft, in separate cases.

Five Defendants including Postal worker, await sentencing for possessing stolen mail keys, theft of stolen mail matter, bank fraud and aggravated identity theft, in separate cases.
Article Type
Investigative Press Release
Publish Date

Five Defendants including Postal worker, await sentencing for possessing stolen mail keys, theft of stolen mail matter, bank fraud and aggravated identity theft, in separate cases.

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