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Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Excess and Underutilized Space

2026
25-090-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service operates over 34,000 properties across the United States and its territories, ranging in size and functionality. Sometimes these properties experience operational changes or shifts in mail volume that may result in excess or underutilized space. Effectively managing these...

Management Alert – Issues Identified with Counterfeit Postage

2026
25-072-1-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The Postal Service is a self-funded entity that primarily finances its operations through postage sales, with package delivery comprising a major portion of its services. During fiscal year (FY) 2024, the Postal Service shipped 7.3 billion packages, generating $32.3 billion in revenue. The Postal...

Chandler Station, North Hollywood, CA: Delivery Operations

2026
25-124-1-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

Efficiency of Operations at the Santa Clarita Processing and Distribution Center, Santa Clarita, CA

2026
25-123-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post...

Sherman Oaks Branch, Sherman Oaks, CA: Delivery Operations

2026
25-124-3-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

Woodland Hills MPO, Woodland Hills, CA: Delivery Operations

2026
25-124-4-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

International Approaches to Adjusting the Universal Service Obligation

2025
RISC-WP-25-007
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The universal service obligation (USO) guarantees all citizens within a country affordable, consistent postal service, regardless of location. However, declining mail volume and market competition have made it harder for postal operators worldwide to sustain the costs of providing the USO. To...

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