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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
What Not to Report to the OIG Hotline
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Sherman Oaks Branch, Sherman Oaks, CA: Delivery Operations

2026
25-124-3-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the...

Woodland Hills MPO, Woodland Hills, CA: Delivery Operations

2026
25-124-4-R26
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

International Approaches to Adjusting the Universal Service Obligation

2025
RISC-WP-25-007
Inspection / Evaluation
U.S. Postal Service OIG
U.S. Postal Service

The universal service obligation (USO) guarantees all citizens within a country affordable, consistent postal service, regardless of location. However, declining mail volume and market competition have made it harder for postal operators worldwide to sustain the costs of providing the USO. To...

U.S. Postal Inspection Service’s Expense Purchase Card Use

2025
25-085-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents the results of our audit of U.S. Postal Inspection Service’s Expense Purchase Card Use. Background The U.S. Postal Inspection Service, an investigative agency within the Postal Service, uses purchase cards for local buying of general goods and services when day-to-day...

Review of the Postal Regulatory Commission’s Compliance With the Federal Information Security Modernization Act of 2014 for Fiscal Year 2025

2025
25-043-R25
Audit
U.S. Postal Service OIG
U.S. Postal Service

This report presents a review of the U.S. Postal Regulatory Commission’s (PRC) information security program and practices for fiscal year (FY) 2025. The Federal Information Security Modernization Act, amended in 2014 (FISMA) requires agencies to develop, implement, and document agencywide...

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