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The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...
As part of its Delivering for America plan, the U.S. Postal Service plans to create a modernized network based around Regional Processing and Distribution Centers (RPDC), local processing centers and sorting and delivery centers. RPDCs merge mail processing into a central facility within a region to...
The U.S. Postal Service selected the South Atlanta Sorting and Delivery Center (S&DC) as one of the first facilities for fleet electrification. It contracted for the design and installation of 236 parking spaces with charging ports to support the electrical vehicle (EV) rollout. In January 2024, 51...
Package theft is a significant challenge for the entire parcel delivery industry, impacting consumers, retailers, and delivery providers alike. With at least 58 million packages stolen in 2024, theft creates substantial financial burdens and operational disruptions across the delivery and ecommerce...
The U.S. Postal Service plays a vital role in the life of this nation, serving nearly 169 million addresses nationwide. To deliver on its mission today and in the future, the agency needs to recruit and hire employees in every part of the country. However, the Postal Service currently faces several...
Market Dominant mail classes, including First-Class Mail, Marketing Mail, and Periodicals, are some of the primary services the American public associates with the Postal Service. These classes contain well-known products like letters, postcards, advertising mail, bills, magazines, and newspapers...
Each year, increased mail volume during the U.S. Postal Service’s peak season —Thanksgiving through New Year’s Eve — significantly strains its processing and distribution network. In our prior reports, we discussed how Postal Service management developed a preparedness plan to address the strain...
Prior to the launch of the Delivering for America plan, the U.S. Postal Service used Surface Transfer Centers to distribute, consolidate, dispatch, and transfer all mail classes within the surface network. They also served as a concentration point for consolidating mail from under-utilized surface...
As part of its 10-year strategic Delivering for America plan, the U.S. Postal Service is redesigning its processing network and plans to invest $40 billion to create a modernized network based around regional processing and distribution centers (RPDC). The Atlanta RPDC is a one million square foot...
The U.S. Postal Service’s Delivering for America 10-year plan includes initiatives to support small and medium businesses and grow parcel revenue. The Merchant Rate Card program supports this initiative, offering discounted rates to businesses (merchants) through agreements between the Postal...
