Benchmarking Hiring Strategies: Insights for the Postal Service’s Pre-Career Hiring Practices

The U.S. Postal Service plays a vital role in the life of this nation, serving nearly 169 million addresses nationwide. To deliver on its mission today and in the future, the agency needs to recruit and hire employees in every part of the country. However, the Postal Service currently faces several workforce-related challenges.

To inform USPS’s recruiting, hiring, and onboarding strategies for its pre-career workforce, this paper reviews a sample of organizations in the public and private sectors to identify their best practices. Pre-career employees are temporary workers who do not receive the same benefits as career employees and are not always guaranteed a regular schedule, providing USPS with cost and operational flexibility.