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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
RISC-WP-25-002
Report Description

Package theft is a significant challenge for the entire parcel delivery industry, impacting consumers, retailers, and delivery providers alike. With at least 58 million packages stolen in 2024, theft creates substantial financial burdens and operational disruptions across the delivery and ecommerce ecosystems. The prevalence of theft may also erode consumer trust in ecommerce merchants, postal operators, and private delivery providers, particularly as these entities strategically navigate the rapid growth of ecommerce and its associated demands.

Report Type
Inspection / Evaluation
Agency Wide
Yes
Number of Recommendations
0
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No

U.S. Postal Service OIG

United States