This report presents the results of our audit of the Effectiveness of the New Regional Processing and Distribution Center in Boise, ID.
As part of its Delivering for America plan, the U.S. Postal Service plans to create a modernized network based around Regional Processing and Distribution Centers (RPDC), local processing centers and sorting and delivery centers. RPDCs merge mail processing into a central facility within a region to reduce transportation and improve service reliability. In July 2023, the Postal Service began consolidating operations into the Boise facility and in October 2024, officially recognized it as the fifth RPDC in its network. Efficient and effective RPDCs are critical to the success of the Postal Service’s Delivering for America plan and its goal of being financially self-sustaining.
The objective of this audit was to assess the operational impacts related to the launch of the RPDC and identify successes, opportunities, and lessons learned. We conducted observations of the Boise, ID, RPDC and analyzed supporting data.
Boise, ID
United States
