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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
25-036-R25
Report Description

Each year, increased mail volume during the U.S. Postal Service’s peak season —Thanksgiving through New Year’s Eve — significantly strains its processing and distribution network. In our prior reports, we discussed how Postal Service management developed a preparedness plan to address the strain with the right amount of personnel, resources, and capacity throughout its network.

Report Type
Audit
Agency Wide
Yes
Number of Recommendations
10
Questioned Costs
$8,819,736
Funds for Better Use
$0
Report updated under NDAA 5274
No

Open Recommendations

This report has 4 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
3 Yes $0 $0

Direct and monitor division management decisions in the offload process during peak season to incorporate strategic factors, such as facility type, resources, and equipment capacity.

4 Yes $0 $0

Develop a process for clear communication of offloads between all levels of processing and logistics functions.

8 Yes $0 $0

Develop measures and targets to evaluate the customer experience during peak season.

9 Yes $0 $0

Adjust the timelines for peak initiatives to incorporate post-peak season package volume on operations.

U.S. Postal Service OIG

United States