Amtrak (National Railroad Passenger Corporation) OIG

Amtrak (the company) has been moving its technology systems and data to the cloud to provide on-demand access to shared services and reduce its dependence on in-house servers and databases. Migrating applications and data to the cloud, however, poses inherent security risks, exposing the company to...

An Amtrak lead operational specialist based in Washington, D.C., was terminated from employment on May 27, 2026, following the issuance of our investigative report. Our investigation found that the former employee violated company policy by allowing a non-employee to accompany him in restricted...

An Amtrak gate usher based in Baltimore, Maryland, was terminated from employment on April 28, 2026, following an administrative hearing. Our investigation found that the former employee violated company policy by engaging in outside employment while on medical leave. The former employee is not...

An Amtrak train attendant based in Chicago, Illinois, was issued a letter of reprimand on April 14, 2026, following a Pre-Trial Diversion Agreement where she agreed to a period of 18 months of supervised release and restitution of $30,933. Our investigation found that the employee applied for and...

An Amtrak facilities manager based in Chicago, Illinois, resigned from the company on April 4, 2026, while under investigation. Our investigation found that the former manager violated company policies by not fulfilling his supervisory responsibilities related to a subordinate employee’s procurement...

An Amtrak trackman based in Philadelphia, Pennsylvania, was terminated from employment on April 1, 2026, following an administrative hearing. Our investigation found that the former employee requested and properly received Railroad Retirement Board (RRB) unemployment benefits but continued to claim...

I am pleased to submit the Amtrak Office of Inspector General (OIG) Semiannual Report to the United States Congress for the six months ending March 31, 2026, which summarizes our independent and objective reviews and investigations related to Amtrak’s programs and operations. Amtrak (the company) is...

We found that since 2016 the company has made targeted improvements to the processes and data it uses to manage its state-of-good-repair (SOGR) work, and other improvement initiatives are underway. Despite these efforts, the company’s infrastructure asset management capabilities have not advanced...

Four former Amtrak employees, Kevin Frink, of Willingboro, New Jersey; Dion Jacob, of Brooklyn, New York David Lonergan, of Rockaway Park, New York, and Quinton Johnson of Irvington, New Jersey, were sentenced on January 8, 2026, February 18, 2026, March 4, 2026, and March 31, 2026, respectively, in...

An Amtrak reservation sales agent based in Philadelphia, Pennsylvania, resigned from the company on March 30, 2026, while under investigation. Our investigation found that the former employee obtained passenger credit card information and used it to make purchases for himself, as well as booking...