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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of Health & Human Services
North Mississippi Medical Center: Audit of Medicare Payments for Polysomnography Services
Closeout Audit of the Fund Accountability Statement of Unistream, Educating Tomorrow's Leaders Today Project in West Bank and Gaza, Cooperative Agreement AID-294-A-16-00008, January 1 to September 25, 2019
Financial Audit of the At-Risk Youth Initiative in Dominican Republic Managed by Entrena, SRL, Cooperative Agreement AID-517-A-12-00002, for the Fiscal Year Ended December 31, 2019
Financial and Closeout Audit of Resource Group for Education and Advocacy for Community Health Under Multiple USAID Awards in India, April 1, 2019, to March 31, 2020
Examination of Making Cents International for the Certified Final Indirect Cost Rate Proposals and Related Books and Records for Reimbursement for the Fiscal Year Ended December 31, 2017
This Office of Inspector General (OIG) Comprehensive Healthcare Inspection Program (CHIP) report provides a focused evaluation of Veterans Integrated Service Network (VISN) 10 and 20 facilities’ COVID-19 pandemic readiness and response. This evaluation focused on emergency preparedness; supplies, equipment, and infrastructure; staffing; access to care; community living center patient care and operations; and facility staff feedback.The OIG has aggregated findings on COVID-19 preparedness and responsiveness from routine inspections to ensure prompt dissemination of information given the quickly changing landscape as infection rates and demands on facilities continually shift. Findings of inspected medical facilities are grouped by VISN, which are regional offices that provide oversight of medical centers in their area.This report, the first in a series, describes findings on COVID-19 practices from healthcare inspections performed within VISNs 10 and 20 from July 1 through September 30, 2020. It also provides a more recent snapshot of the pandemic’s demands on these facilities’ operations based on data compiled as of December 31, 2020. Interviews and survey results provide additional context on lessons learned and perceptions of both preparedness and response. This report also provides data that illustrates the tremendous COVID-19-related demands on VA healthcare services. It describes leader and staff experiences, assessments, shared sentiments, and best practices to help improve operations and clinical care during public health crises.At the time of the inspections, the Veterans Health Administration and the VISNs had not yet experienced the full force of the pandemic peaks in November and December 2020 but had valuable information to share about their experiences to date.
The Holiday City Station is in the Tennessee District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Holiday City Station. The delivery unit had 19 city routes and two rural routes delivered by 23 full-time city carriers, two full-time rural carriers, and one rural carrier associate. The unit also had four clerks including three full-time and one postal support employee (PSE). We chose the Holiday City Station based on the number of customer inquiries recorded for the delivery unit. Specifically, there were 662 inquiries recorded in the Customer 360 (C360) system from September to November 2020.
