Federal Reports

In March 2021, the Postal Service released a 10-year strategic plan to address continuing annual financial losses, unmet service performance goals, and diminishing market relevancy as consumer behaviors have changed. On September 30, 2024, the Postal Service released Delivering for America (DFA) 2.0: Fulfilling the Promise, to revisit and re-examine the factors contributing to the development of the plan and detail the evolution of its strategies, focusing on service excellence and financial stability.

This six-month update, in particular, highlights the successes and challenges the Postal Service experienced with a key strategy of the DFA, which is to fully optimize its surface and air transportation network.

The Office of the Inspector General identified several issues with the use and oversight of the U.S. Nuclear Regulatory Commission’s telework program, including missing telework agreements and inaccurate telework records, both of which are required by law for proper program administration.  Additionally, we found inadequate compliance with documentation standards, which could result in inconsistent adherence to policies and inaccuracies in employee records. Finally, we identified discrepancies in some official duty stations and failure to comply with telework agreement terms, potentially resulting in incorrect locality pay.
This report makes seven recommendations to strengthen the telework program’s document management and oversight processes to ensure full compliance with federal laws and regulations.