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Abbreviation
DHS
Agencies
Department of Homeland Security
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
The Office of Inspector General (OIG) Hotline is a resource for Federal employees and the public to report allegations of employee corruption, civil rights and civil liberties abuses, program fraud and financial crimes, and miscellaneous criminal and non-criminal activity associated with waste, abuse or fraud affecting the programs and operations of the U.S. Department of Homeland Security (DHS). An individual may also report to the DHS OIG Hotline any information that an employee, former employee, applicant, or contractor reasonably believes is evidence of any of the following: Violation of any law, rule or regulation; Gross mismanagement; Gross waste of funds; Abuse of authority; or Substantial and specific danger to public health or safety. DHS employees and contractors may also contact the DHS OIG Hotline if an adverse personnel action has been taken, or threatened against them, in retaliation or reprisal for a protected disclosure that was made prior to the adverse personnel action.
What Not to Report to the OIG Hotline
The following matters are not generally investigated by DHS OIG: 911 emergencies EEO complaints Classified information To report undocumented immigrants, employers who hire undocumented immigrants or immigration irregularities or violations (not involving DHS employees) please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. For more information click here: http://www.ICE.gov For questions and information regarding the U.S. Customs and Border Protection (CBP), please call the CBP INFO Center. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. You can ask your question via email or by calling 1-877-CBP-5511.If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. Citizenship and Immigration Services (USCIS) at the National Customer Service Center at 1-800-375-5283.For more information, click here: https://www.uscis.gov

CBP Has Not Evaluated the Security Risks of Interview-Waived Nonimmigrant U.S. Visa Holders (REDACTED)

2026
OIG-25-50
Audit
Department of Homeland Security OIG
Department of Homeland Security

Between March 2020 and March 2024, the Department of State (DoS) issued more than 12 million nonimmigrant U.S. visas without conducting in-person interviews or collecting fingerprints. At the time, U.S. Customs and Border Protection (CBP) frontline officers at U.S. ports of entry conducting...

Review of DHS Preparation for the End of Title 42 Public Health Order Prohibiting Entry of Certain People to the United States

2025
OIG-25-49
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

We examined two of six pillars identified in the April 2022 DHS Plan for Southwest Border Security and Preparedness aimed at preparing for anticipated increases in migration after the end of Title 42, which prohibited introduction into the United States of certain people from foreign countries...

CBP May Be Missing Opportunities to Interdict Illicit Drugs and Contraband in the Cruise Environment - Law Enforcement Sensitive

2025
OIG-25-48
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Customs and Border Protection (CBP) conducts minimal secondary inspections on passengers and crew disembarking cruise ships to prevent illicit drugs and contraband from entering the United States. As a result, CBP may be missing opportunities to interdict these items, which could adversely...

Results of an Unannounced Inspection of ICE's Eloy Federal Contract Facility in Eloy, Arizona

2025
OIG-25-47
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

During our unannounced inspection of Eloy Federal Contract Facility (Eloy) in Eloy, Arizona, we found facility and U.S. Immigration and Customs Enforcement (ICE) staff complied with ICE’s Performance-Based National Detention Standards 2011, revised December 2016, for admission, classification...

CISA Has Not Finalized Plans for Automated Cyber Threat Information Sharing Beyond Cybersecurity Act of 2015 Expiration

2025
OIG-25-46
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Cybersecurity and Infrastructure Security Agency (CISA) met requirements of the Cybersecurity Information Sharing Act of 2015. However, CISA has not finalized its plans for the continued use of Automated Indicator Sharing (AIS). Without finalizing this plan, CISA could be hindered in how it...

FEMA Adequately Managed Port Security Grants, but Program Effectiveness Remains Unevaluated

2025
OIG-25-45
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Federal Emergency Management Agency’s (FEMA) Port Security Grant Program (PSGP) reimbursements — totaling more than $280 million — were allowable and paid in accordance with requirements, based on our review of records for fiscal years 20182021. We did, however, question $281,045 in non-Federal...

Results of August 2024 Unannounced Inspections of CBP Holding Facilities in the San Diego Area

2025
OIG-25-44
Inspection / Evaluation
Department of Homeland Security OIG
Department of Homeland Security

In August 2024, we conducted unannounced inspections of four 3 U.S. Customs and Border Protection (CBP) short-term holding 4 facilities in the San Diego area — two Border Patrol facilities and 5 two Office of Field Operations ports of entry. We found that CBP 6 facilities generally met the National...

Inadequate Cybersecurity Rendered DHS Headquarters High-Value System Vulnerable to Attack

2025
OIG-25-43
Audit
Department of Homeland Security OIG
Department of Homeland Security

The Department of Homeland Security Headquarters (HQ) did not adequately secure a non-Tier 1 High Value Asset (HVA) system used to support data analysis and reporting on DHS component operations, which rendered the system and its sensitive information vulnerable to cyberattacks. Although DHS HQ...

CBP's Deficient Mobile Device Management Places Information at Increased Risk - For Official Use Only

2025
OIG-25-42
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Customs and Border Protection (CBP) did not effectively manage and secure its mobile devices, resulting in vulnerabilities and higher susceptibility to cyberattacks, potential unauthorized access to law enforcement and operational sensitive information, and waste and abuse from under- or over...

CBP Faces Limitations Detecting and Preventing Aliens' Use of Fraudulent Documents to Enter the United States

2025
OIG-25-40
Audit
Department of Homeland Security OIG
Department of Homeland Security

U.S. Customs and Border Protection (CBP) faces limitations detecting and preventing entry of aliens carrying fraudulent documents, increasing the risk that criminals, terrorists, and other national security threat actors may enter the United States. Although CBP has capabilities to help officers...

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