U.S. Postal Service

The U.S. Postal Service is redesigning its processing network with the goal of creating a best-in-class mail and package processing network as part of its 10-year strategic Delivering for America plan. The Postal Service plans to create a modernized network based around Regional Processing and...

Each year, increased mail volume and operational changes during the U.S. Postal Service’s peak season — Thanksgiving through New Year’s Eve — significantly strain the Postal Service’s processing and distribution network. As noted in prior audit reports, Postal Service management continued to develop...

The Postal Accountability and Enhancement Act of 2006 (PAEA) requires the U.S. Postal Service to produce an Annual Compliance Report (ACR) and provide the report to the Postal Regulatory Commission (PRC) within 90 days of the end of each fiscal year (FY). In support of the ACR, the Postal Service...

Every year, U.S. Postal Service employees risk illness and injury while working in extreme hot or cold temperatures. Mail carriers, especially, experience daily weather challenges and when exposed to extreme heat may be at risk of heat stress. Heat stress can result in heat stroke, heat exhaustion...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,100 post offices...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

ePostage is an electronic postage program that provides small merchants a convenient way to print labels, pay postage, and drop off packages at a post office rather than designated facilities for large customers. The Postal Service collected billions in ePostage revenue in fiscal year 2023, and...

During the week of April 1, 2024, we performed a self-initiated audit at the Tallahassee Processing and Distribution Facility (P&DF) and three delivery units serviced by the P&DF. The delivery units included the Lake Jackson, Leon, and Westside Stations located in Tallahassee, FL.We issued...