An official website of the United States government
Here's how you know
Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
Brought to you by the Council of the Inspectors General on Integrity and Efficiency
This report presents the results of our audit of U.S. Postal Service’s financial controls and safeguarding assets at selected retail units.
The Postal Service operates approximately 31,000 retail units that provide services to customers nationwide. Retail unit employees are required to adhere to policies and procedures regarding financial reporting and the safeguarding of assets. All retail units must report their financial activity to Accounting Services daily, and retail unit management is responsible for the security of accountable items. Controls over these processes are essential for ensuring financial information is reliable and assets are protected. During a prior audit, we identified potential security matters and financial control issues at selected retail locations. As a result, we visited 10 additional retail units to determine compliance with policies and procedures and whether issues were remediated.
What We Did
Our objective was to determine compliance with policies and procedures regarding financial controls and safeguarding assets at selected Postal Service retail units. Specifically, we interviewed Postal Service management and retail associates, observed the safeguarding of assets, reviewed Postal Service (PS) Form 1412 supporting documentation, and inventoried arrow keys present at the retail units.
The U.S. Environmental Protection Agency Office of Inspector General initiated this project to describe the lessons we have identified from select EPA OIG and U.S. Government Accountability Office, or GAO, oversight reports to help inform the EPA’s future efforts to prepare for and respond to natural disasters.
Summary of Findings
We reviewed 26 EPA OIG and GAO reports that include findings related to the EPA’s prior disaster response actions. From those, we identified seven programmatic themes: (1)interagency and external stakeholder cooperation, (2) risk communication to the public,(3)data collection and characterization of risks, (4) policy development, (5) resource limitation, (6)contract management, and (7) resilience of contaminated sites and infrastructure. These themes had lessons that may allow the EPA to be better prepared for and respond to a natural disaster in the future. These reports made 79 recommendations to the EPA. Although we did not evaluate the timeliness or quality of the EPA’s corrective actions to these recommendations, it is imperative that the EPA implement recommendations that could provide a more efficient and effective response to future natural disasters.
This report presents the results of our audit of Cardboard Mail Transport Equipment Recycling Program.
The U.S. Postal Service uses significant quantities of cardboard mail transport equipment (MTE) for transportation of mail and packages. In its Delivering for America 2.0 strategic plan, the Postal Service aims to divert 75 percent of waste from landfills by fiscal year (FY) 2030. In FY 2024, the Postal Service diverted 66 percent of its total waste from landfills, with cardboard waste accounting for 31 percent of this diversion. This initiative helped the Postal Service avoid over $10.8 million in costs related to cardboard MTE trash services. Despite incurred costs of approximately $11.8 million, they generated about $6.5 million in revenue from recycled materials, yielding net savings of $5.5 million. Efficient recycling and reuse practices for materials such as cardboard MTE, reduce waste and support the Postal Service’s sustainability target.
Our objective was to assess the efficiency of the Postal Service’s purchasing and recycling of cardboard MTE. We conducted observations at 11 mail processing facilities and interviewed facility management. We also reviewed contracts and data for purchasing and recycling of cardboard MTE from FY 2022 through FY 2024.
The OIG found that the U.S. Nuclear Regulatory Commission (NRC) effectively uses operating experience (OpE) information to inspect Emergency Diesel Generators (EDGs) at operating nuclear power plants. However, the agency could strengthen the Reactor OpE Program by updating guidance and assessing the program, and ensuring the EDG Technical Review Group (TRG) members know their roles and responsibilities. Currently, the guidance provided in Office Instruction LIC-401, Office of Nuclear Reactor Regulation (NRR) Reactor Operating Experience, and NRR’s Operating Experience Staff Handbook is outdated. In addition, the NRC does not have an assessment process for the Reactor OpE Program. Assessing the Reactor OpE Program periodically could help staff and management determine whether the program meets its objectives and staff are using relevant guidance to process OpE information. Moreover, the NRC lacks policies and procedures for the EDG TRGs, which may lead to inconsistent practices, reduced productivity, and missed opportunities to disposition EDG-related OpE information. The OIG makes seven recommendations to strengthen the Reactor Operating Experience Program implementation process.
This report provides the results of Objective 1, in which we determined whether the State of Illinois used FNS SNAP administrative funds to provide benefits to participants.
For more than a decade, the Postal Service has needed new delivery vehicles to replace its iconic Long-Life Vehicles (LLVs) and Flex-Fuel Vehicles (FFVs).
The process to select, acquire, and deploy a custom Next Generation Delivery Vehicle (NGDV) took around six years longer than planned.
While the Postal Service’s commitment to acquiring a significant number of electric delivery vehicles aligns with decisions made by other delivery organizations, USPS must deal with a variety of factors such as organizational needs, vehicle operational capabilities, financial resources, and regulatory environments that similarly situated organizations do not.
USPS’s experience with EV investments offers key lessons for future large procurement efforts, including setting clear goals and timelines that align with market dynamics, securing funding early, and considering commercially available solutions when feasible.
The EV rollout also highlights the need for effective coordination with external stakeholders and the benefits of balancing process transparency and risk management with timely execution.