This report presents the results of our audit of U.S. Postal Service’s financial controls and safeguarding assets at selected retail units.
The Postal Service operates approximately 31,000 retail units that provide services to customers nationwide. Retail unit employees are required to adhere to policies and procedures regarding financial reporting and the safeguarding of assets. All retail units must report their financial activity to Accounting Services daily, and retail unit management is responsible for the security of accountable items. Controls over these processes are essential for ensuring financial information is reliable and assets are protected. During a prior audit, we identified potential security matters and financial control issues at selected retail locations. As a result, we visited 10 additional retail units to determine compliance with policies and procedures and whether issues were remediated.
What We Did
Our objective was to determine compliance with policies and procedures regarding financial controls and safeguarding assets at selected Postal Service retail units. Specifically, we interviewed Postal Service management and retail associates, observed the safeguarding of assets, reviewed Postal Service (PS) Form 1412 supporting documentation, and inventoried arrow keys present at the retail units.