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Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
25-042-R25
Report Description

This report presents the results of our audit of U.S. Postal Service’s financial controls and safeguarding assets at selected retail units.

The Postal Service operates approximately 31,000 retail units that provide services to customers nationwide. Retail unit employees are required to adhere to policies and procedures regarding financial reporting and the safeguarding of assets. All retail units must report their financial activity to Accounting Services daily, and retail unit management is responsible for the security of accountable items. Controls over these processes are essential for ensuring financial information is reliable and assets are protected. During a prior audit, we identified potential security matters and financial control issues at selected retail locations. As a result, we visited 10 additional retail units to determine compliance with policies and procedures and whether issues were remediated.

What We Did

Our objective was to determine compliance with policies and procedures regarding financial controls and safeguarding assets at selected Postal Service retail units. Specifically, we interviewed Postal Service management and retail associates, observed the safeguarding of assets, reviewed Postal Service (PS) Form 1412 supporting documentation, and inventoried arrow keys present at the retail units.

Report Type
Audit
Agency Wide
Yes
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No

Open Recommendations

This report has 4 open recommendations.
Recommendation Number Significant Recommendation Recommended Questioned Costs Recommended Funds for Better Use Additional Details
1 Yes $0 $0

Reiterate policies to ensure refunds and voids are warranted and unit management is reviewing the Postal Service Form 1412 and supporting documentation.

2 Yes $0 $0

Update to ensure the Retail Systems Software receipts used to support the amount of voided postage include the dollar amount of the postage that was voided.

3 Yes $0 $0

Verify and ensure retail unit management is properly performing the monthly arrow key certification.

4 Yes $0 $0

Reiterate to unit management the policies for providing adequate security for all accountable items.

U.S. Postal Service OIG

United States