U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 330 processing facilities and 31,100 post offices...

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

One of the Postal Service’s key initiatives of its Delivering for America 10-year plan is to revitalize nearly 19,000 delivery units by targeting markets where it can aggregate delivery units into fewer, larger, centrally located sorting and delivery centers (S&DC). According to the Postal Service...

Market Dominant mail — a category consisting primarily of First-Class Mail, Marketing Mail, and Periodicals — is the Postal Service’s largest source of funding, contributing 53 percent of the agency’s revenue in fiscal year (FY) 2023. Since 2006, however, mail volume has been in decline. The key...

Declining mail volume and a growing share of parcels in the mail mix have impacted the composition of the Postal Service’s workforce in recent years. Additionally, the U.S. labor market experienced dramatic swings, cratering in the early days of the COVID-19 pandemic, then tightening considerably as...

The U.S. Postal Service uses expense purchase cards, which allow Facility and Architect Engineers, also known as project managers (PM), to make local purchases for operational needs. During fiscal years 2021 to 2023, the Postal Service paid approximately $257.6 million in expense purchase card...

The U.S. Postal Service’s mission is to provide the nation with trusted, safe, and secure mail services. As the Postal Service provides mail service to almost 167 million addresses six days a week as part of its universal service obligation, mail can be subject to theft, including internal theft...

System Review Report

System Review Report

This report presents the results of our audit of delivery operations and property conditions in the Alabama-Mississippi District in the Southern Area.