U.S. Postal Service

In October 2023, the U.S. Postal Service deployed a major change to operations when it began piloting its Local Transportation Optimization (LTO) initiative. The initiative was designed to reduce the number of transportation trips to and from select post offices and increase the amount of mail...

Priority Mail Express (PME), formerly Express Mail, was introduced in the 1970s as the U.S. Postal Service’s fastest product, and as the best option for customers to send time-sensitive documents and packages by offering a next-day to two-day service guarantee. Recent transformations to postal...

This report presents the results of our audit of service and operational performance at previously audited mail processing facilities. Background The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service. It...

This report presents the results of our audits of delivery operations and property conditions in the North Carolina District in the Atlantic Area. This report presents a summary of the results of our self-initiated audits of delivery operations and property conditions at three delivery units, as...

To accomplish our objective, we applied the agreed-upon procedures described in Attachment A to the payroll periods ended September 6, 2024, and March 7, 2025, coinciding with the Supplemental Semiannual Headcount Report for September 2024 and March 2025 and to the enrollment information submitted...

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 315 processing facilities and 31,200 post...

This report presents the results of our audit of U.S. Postal Service’s financial controls and safeguarding assets at selected retail units. The Postal Service operates approximately 31,000 retail units that provide services to customers nationwide. Retail unit employees are required to adhere to...

This report presents the results of our audit of Cardboard Mail Transport Equipment Recycling Program. The U.S. Postal Service uses significant quantities of cardboard mail transport equipment (MTE) for transportation of mail and packages. In its Delivering for America 2.0 strategic plan, the Postal...

For more than a decade, the Postal Service has needed new delivery vehicles to replace its iconic Long-Life Vehicles (LLVs) and Flex-Fuel Vehicles (FFVs). The process to select, acquire, and deploy a custom Next Generation Delivery Vehicle (NGDV) took around six years longer than planned. While the...

The U.S. Postal Inspection Service’s mission is to support and protect the U.S. Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail system from illegal or dangerous use; and ensure public trust in the mail. According to the Postal...