During fiscal years 2023 and 2024, the Field Operations Review Team completed audits of 72 delivery units to assess delivery operations and property conditions. We found about 800,000 delayed mailpieces across these delivery units. Most of the delayed mail was not accurately reported. We also identified arrow key management and scanning issues, including missing and unsecured keys and carriers scanning packages away from their intended delivery address. We summarized our findings and made recommendations to district management in our capping reports.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
25-066-R25
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
6
Questioned Costs
$0
Funds for Better Use
$0
Report updated under NDAA 5274
No