Protecting Revenue for Returned Parcel Select Packages

In fiscal year (FY) 2024, the U.S. Postal Service handled more than 11.6 million undeliverable Parcel Select packages that were scanned as return-to-sender. The Postal Service must process these packages at the post offices that serve the original delivery address and the return address. To receive these returns, the addressee must pay postage, which totaled about $138 million in FY 2024. A U.S. Postal Service Office of Inspector General (OIG) investigation found these packages to be vulnerable to theft.