U.S. Postal Service

The U.S. Postal Service has service standards or timeliness goals for delivering mail after receiving it from a customer. The delivery service standard for First‑Class Mail varies between two to five days, depending on the distance it travels. For First‑Class Mail that is both collected and...

The U.S. Postal Service implemented the Contract Logistics Enterprise Acquisition Resource (CLEAR) system and the Transportation Management System (TMS) in April 2022 to enhance the efficiency and reliability of its transportation network. CLEAR was designed to improve the management of...

This report presents the results of our audit of Network Changes: Local Transportation Optimization.

This report presents the results of our audit of Priority Mail Express: Michigan 1 District.

This report presents the results of our audit of the Boston Processing and Distribution Center.

This report presents the results of our audit of delivery operations and property conditions at the Brookline Branch in Brookline, MA.

Each year, the U.S. Postal Service experiences an increase in package volume during peak mailing season — Thanksgiving through New Year’s Eve — which can significantly strain the Postal Service’s processing and distribution networks. To help handle this increase, the Postal Service creates peak...

We have audited the accompanying Reclassified Financial Statements of the U.S. Postal Service, which comprises the Government-wide Treasury Account Symbol Adjusted Trial Balance System (GTAS) Reconciliation Report -Reclassified Balance Sheet as of September 30, 2024, and the related GTAS...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...

The U.S. Postal Service’s Mobile Delivery Device – Technology Refresh (MDD‑TR) is a handheld mobile scanning device used by Postal Service employees to improve real-time delivery scanning capabilities. As a part of the Delivering for America plan, the Postal Service committed to modernizing the MDD...