This report presents the results of our audit of Network Changes: Regional Transfer Hubs.
The U.S. Postal Service implemented the Regional Transfer Hubs (RTH) initiative nationwide as part of its efforts to streamline and modernize its network. The initiative reduces origin separations and moves mail across the country to RTH operations where it is then sorted for destinating facilities. The Postal Service expects this initiative to reduce the overall number of trips needed and transportation costs. As of March 2025, the Postal Service had 18 active RTHs located throughout the country with plans to activate more.
Our objective was to evaluate the implementation and effectiveness of the Postal Service's RTH initiative. We reviewed and analyzed transportation and service performance data from October 2023 through March 2025. Additionally, we conducted site observations and interviewed Postal Service personnel at five RTH facilities during April and May 2025.
