Open Recommendations

Use the Mail Arrival Quality/Plant Arrival Quality system at the Omaha Processing and Distribution Center to communicate and resolve mail arrival quality issues with delivery units and other processing facilities.

Conduct a study to determine the feasibility of replacing or refurbishing the freight elevators at the Omaha Processing and Distribution Center for improved service.

Verify that the Omaha Processing and Distribution Center has sufficient trailers to accommodate its mail transport needs.

Coordinate with the Midwest Division Director, Processing, to develop and implement a plan to verify supervisors monitor and enforce scanning to improve compliance with the load and unload scanning goals at the Omaha Processing and Distribution Center.

Rec. 1: The DoD OIG recommended that the Commander of the 408th Contracting Support Brigade review and take administrative action, including requiring additional training as necessary, to hold the administrative contracting officer accountable for failing to properly designate contracting officer's representatives in accordance with DoD Instruction 5000.72, "DoD Standard for Contracting Officer's Representative (COR) Certification," March 26, 2015, (Incorporating Change 2, November 6, 2020).

Rec. 2.a: The DoD OIG recommended that the Executive Director of the Army Contracting Command-Rock Island request that the Defense Contract Audit Agency review the allowability, allocability, and reasonableness of the $293.4 million in payments identified in this report, and any subsequent payments made to the contractor for the Logistics Civil Augmentation Program services in support of the Coordinator for Afghan Relocation Efforts Doha.

Rec. 2.b: The DoD OIG recommended that the Executive Director of the Army Contracting Command-Rock Island request a refund from the contractor for any excess payment or arrange for payment to the contractor for any under-billed costs identified by the Defense Contract Audit Agency.

Rec. 2.d: The DoD OIG recommended that the Executive Director of the Army Contracting Command-Rock Island direct and verify that the procuring contracting officer is monitoring the contractor's voucher submissions to ensure that they do not exceed the payment requirements outlined in Federal Acquisition Regulation 52.216-7.

Rec. 2.e: The DoD OIG recommended that the Executive Director of the Army Contracting Command-Rock Island review the procuring contracting officer's actions for authorizing the contractor to submit additional vouchers without the authority to waive requirements of Federal Acquisition Regulation 52.216-7 or obtaining proof that the contractor had a valid need for additional payments, and take administrative action, as appropriate.

Rec. 2.f: The DoD OIG recommended that the Executive Director of the Army Contracting Command-Rock Island direct the procuring contracting officer to conduct a review of all payments related to telemedicine services, including the $442,294 identified in this report, and determine whether those charges were allowable, allocable, and reasonable. Based on the results of the review, request a refund from the contractor for any excess payment or arrange for payment to the contractor for any under-billed costs identified by the procuring contracting officer and the Defense Contract Audit Agency.

Rec. 3: The DoD OIG recommended that the Commanding General of the Army Materiel Command ensure that the Executive Director of the Army Contracting Command-Rock Island develops and implements procedures to ensure vouchers are reviewed before payment on the Logistics Civil Augmentation Program contract in support of the Coordinator for Afghan Relocation Efforts Doha.

(U) Rec. 1: Recommendation is Classified.

Distribute the 658 PII losses in Sampling Frame 1 to the appropriate component(s) for review to determine whether any losses are moderate, high, or major and, if so, identify and take the proper actions to mitigate those losses.

To prevent future employee errors related to reporting, assessing, and closing PII losses, evaluate the effectiveness of the processes and controls implemented by the Office of Privacy and Disclosure and implement changes as needed.

Update the Breach Response Plan to clearly explain all actions relevant to OIG referrals, such as when managers should use forms related to lost or stolen equipment.

Take appropriate action for the 80 records we identified.

Identify the factors contributing to employee errors during this process and implement appropriate corrective actions.

The Chief, IRS Independent Office of Appeals, should ensure that Appeals employees identify unlawful levies in CDP hearings and revise procedures to direct hearing officers through account research to identify, address and document unlawful levies as part of the verification process.

The Chief, IRS Independent Office of Appeals, should establish procedures requiring hearing officers to compare the posting date of the CDP hearing transaction code with the actual date of the taxpayer’s written request for a CDP hearing. This will assist the hearing officers comply with Recommendation 1.

Provide adequate staff to the O'Fallon Main Post Office, Ballwin Main Post Office, Maryville Gardens Station, Southwest Station, and Clayton Branch to process and deliver all committed mail daily.

Rec. 1: The DoD OIG recommended that the Commander, Air Force Life Cycle Management Center, evaluate the current and future need for the Air Force to provide the delayed missiles to the UAF and institute all appropriate contract actions, which might include modification or termination of the contract, to ensure that all funds, including the $63.7 million allocated to the contract, are put to their best use.

Rec. 2: The DoD OIG recommended that the Commander, Air Force Life Cycle Management Center, require contracting personnel incorporate contractual remedies into production contracts and delivery orders, which might include financial disincentives.

FHFA's DBR should assess the extent to which FHLBanks are relying on redacted ROEs when reviewing membership applications or performing ongoing monitoring.

FHFA's DBR should clarify and reinforce DBR’s expectation to the FHLBanks that they should request and receive from federal and state regulators ROEs that are not substantively redacted, and that other relevant supervisory reports should be collected when necessary.

FHFA's DBR should conduct outreach to federal financial regulators to reinforce the need for compliance with 12 U.S.C. § 1442(a)(1), which requires their production of reports, records, and information relating to the condition of any member of any FHLBank upon request by an FHLBank. As part of this outreach, make clear that such materials extend beyond ROEs, and that materials produced in response to an FHLBank requests should be provided without substantive redactions.