Open Recommendations

We recommend the Vice President, Supply Chain, establish a process for reorder points to be reviewed and adjusted as necessary, before surplus inventory is transferred.

We recommend the Vice President, Supply Chain, develop and review a report identifying surplus items that were repurchased within a specified period of time to determine if the purchases were appropriate and take actions to address any issues identified.

We recommend the Vice President, Supply Chain, take steps to improve surplus inventory documentation completion.

Determine the scope of the pest control problem within the dry-food storage areas at Federal Correctional Institution Terre Haute and address it.

Until permanent repairs planned by the BOP can be completed at Federal Correctional Institution Terre Haute, assess what steps can be taken to mitigate safety and security risks associated with window disrepair and make temporary repairs to the windows that present the greatest potential safety and security risks at the institution.

After reviewing a draft of this report, the FBI informed the OIG that FBI leadership had recently decided not to make a policy change at this time that would allow non-attorney supervisors to approve certain U.S. person queries. However, FBI indicated that its decision does not remove the option as a possibility in the future. In light of (1) the FBI's query compliance history described in Chapter One, (2) FBI leadership's initial decision immediately after enactment of RISAA to limit approvals of U.S. person queries to attorneys and the improved level of compliance that followed, and (3) the inherently and…

Regardless of whether RISAA's requirement for the Department to review all FBI U.S. person queries remains in place following that provision's sunset on April 20, 2026, because of the limited resources and capabilities of OIA, NSD should continue its current practice of reviewing 100 percent of the FBI's U.S. person queries.

In light of NSD's continuing independent review of all U.S. person queries and OIA's limited resources, OIA should focus its oversight to complement, rather than duplicate, NSD's work. Under such an approach, OIA's continued reviews of all U.S. person queries could be directed to areas not covered by NSD's reviews, or OIA could use sampling or other GAO-endorsed standards and methods to audit a subset of U.S. person queries with the goal of maintaining the multi-level oversight structure that was contemplated by the 2020 Barr Memorandum Regarding FBI Internal Compliance Functions and that we believe appropriate for these activities.

The FBI should maintain records of all requests to the Deputy Director for approval of sensitive queries and the dispositions of such requests, including requests that are not ultimately approved.

Strengthen its RRC contractor performance monitoring practices and procedures to ensure that the BOP adequately assesses contractor performance to the specific requirements of the contract and receives the full scope of services it has contracted with providers to deliver.

Work with Kintock to immediately begin providing all classes and services detailed in the contract proposal and ensure it has adequate policies and procedures for documenting its compliance with contract terms and conditions.

Update its standardized IPP form to ensure it adequately addresses all requirements as outlined in the SOW.

Update its standardized RRC contract SOW to include detailed quality standards for the rehabilitation services provided and appropriately defined performance standards.

Update its training of monitoring staff to help ensure the adequacy of its monitoring activities, including IPP evaluations, and other contractor performance quality evaluations.

Ensure contractors are adequately informed of the BOP's expectations of a complete IPP.

Work with Kintock to update its hiring procedures to ensure that only qualified employees are recommended to the BOP for staffing key positions.

Develop practices and procedures to ensure the BOP's verification of contract employees submitted to work in RRCs is adequately documented and maintained, including controls surrounding the limited use of employment qualification waivers.

Ensure its written guidance to contracting personnel requires adequate documentation of appropriate and sound price reasonableness justifications when not opting to require certified cost and pricing data from RRC contractors.

Review the questioned costs of approximately $30 million in expenditures as of May 2025, determine the value lost to the government from not receiving contracted reentry services using fully qualified personnel, and remedy an appropriate amount of the questioned costs, such as through recovery, equitable adjustment, or other options.

Ensure that Kintock takes sufficient corrective action to ensure that it is providing the required services using fully qualified personnel, thereby putting an estimated $38 million in remaining available funds for these contracts to better use.

Remedy the $1,791,752 in BPA-related expenditures for which the OIG has questioned the necessity of the cost.

Remedy the $61,521 in unsupported costs pertaining to hours billed that may not have resulted in any services performed.

Review all active call orders to assess the services associated with those call orders, and future call orders for similar services, and determine if the services are necessary and aligned with the procured labor mix, and if not, put those funds to better use.

Design and implement a control to ensure call order requisition packages include sufficient justification and support for required services as outlined in USMS policy.

Design and implement a control to ensure requests for services to the contractor specify the task(s) required, proposals regarding those tasks are required from the contractor, and the review of the level of effort and labor mix contained in those proposals are sufficiently documented, as required by FAR 8.405-(3)(c)(3).