U.S. Postal Service

Our objectives were to examine the distribution of resources for maintenance and repairs at retail facilities in lower- and higher-income communities and assess the impact of the retail portion of the DFA plan on these communities. This review was initiated in response to a Congressional request. We...

Our objective was to assess the Postal Service’s ongoing actions to reduce non-career employee turnover rates. For this audit, we reviewed non-career employee turnover and retention for fiscal years (FY) 2019 through 2022, nationwide. We conducted site visits to 26 judgmentally selected facilities...

This report presents the results of our self-initiated audit of the efficiency of operations at the Miami Processing and Distribution Center (P&DC) in Miami, FL. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Princeton Branch in Homestead, FL. The Princeton Branch is in the Florida 3 District of the Southern Area and services ZIP Codes 33031, 33032, and 33039. These ZIP...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Flagler Station in Miami, FL. The Flagler Station is in the Florida 3 District of the Southern Area and services ZIP Codes 33128, 33129, 33130, 33131, 33132, and...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Doral Branch in Doral, FL. The Doral Branch is in the Florida 3 District of the Southern Area and services ZIP Codes 33172, 33192, 33206, and 33222. These ZIP Codes...

This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Allapattah Station in Miami, FL. The Allapattah Station is in the Florida 3 District of the Southern Area and services ZIP Codes 33142 and 33242. These ZIP Codes...

Our objective was to assess Postal Service compliance with manual PVDS controls in the Atlantic Area and identify opportunities for improvement. We randomly selected 183 PS Forms 8125 to analyze for compliance. We reviewed documentation from the origin and destination offices to ensure forms were...

The U.S. Postal Service is replacing its aging mail delivery vehicle fleet with Next Generation Delivery Vehicles (NGDVs). The National Environmental Policy Act of 1969 (NEPA) requires agencies to prepare an Environmental Impact Statement (EIS) when evaluating major federal acquisitions that could...

Our objective was to determine whether costs incurred by the Postal Service, as they relate to contractor employee labor qualifications for paid invoices, conform to contract requirements. For our audit work, we randomly selected and reviewed 92 time and materials invoices from FY 2021. We tested to...