Our objective was to assess the Postal Service’s processing and delivery of Veterans Affairs Consolidated Mail Outpatient Pharmacy medications. We interviewed Postal Service management, obtained and analyzed Postal Service data, and visited Veterans Affairs Consolidated Mail Outpatient Pharmacy and third-party shipper locations to observe operations. Additionally, we judgmentally selected and visited 14 Postal Service facilities where we interviewed local management and employees and observed processing and delivery practices for medication packages.
Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
23-137-R24
Report Description
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
3
Questioned Costs
$0
Funds for Better Use
$0