U.S. Postal Service

Our objective was to determine whether the U.S. Postal Service effectively addressed security deficiencies at Network Distribution Centers (NDC) to enhance the safety and security of the work environment. NDCs are highly mechanized Postal Service mail processing plants that distribute standard mail...

Our audit objectives were to determine whether the U.S. Postal Service 1) fairly stated selected accounting transactions in the general ledger and whether selected key controls surrounding those transactions were operating effectively, and 2) properly tested, documented, and reported its examination...

Our objective was to assess Function 4 operational efficiency in the Suncoast District. USPS financial systems track customer service operations as Function 4 operations. Function 4 includes customer service activities of employees at post offices, stations, and branches involved in distribution of...

The OIG Field Financial Risk Model identified that the Hartford Main Office, for quarter (Q) 3 fiscal year (FY) 2017, made 92 percent of all local purchases within the Connecticut Valley District. This unit had a 367 percent increase in local purchases recorded to miscellaneous supplies, materials...

The objective of this audit was to determine whether internal controls were in place and effective for making local purchases and payments at the Summerland Key, FL, Post Office.

We did not post this report due to concerns with information protected under the Freedom of Information Act.

U.S. Postal Service Capital Metro Area personnel complete area-level compliance activities via printed checklist. These activities are performed to ensure policies, procedures, and standards related to safety hazards are adhered to, equipment is managed, and other internal controls are in place. Our...

Origin-Destination Information System - Revenue, Pieces, and Weight (ODIS-RPW) is the primary probability sampling system used by the U.S. Postal Service to assist in estimating mail revenue, volume flow, and weight. As part of this system, data collection technicians test and record mailpiece...

Delivery has been the cornerstone of the U.S. Postal Service since its founding in 1775. However, customer satisfaction with aspects of delivery has remained flat or decreased since FY 2015. To understand customer satisfaction over time and identify opportunities for improvement, the U.S. Postal...

Our objective was to evaluate inbound international mail acceptance at U.S. Postal Service International Exchange Offices (IEOs). Inbound international mail originates in foreign countries for delivery in the U.S. and typically arrives at one of the five Postal Service International Service Centers...