U.S. Postal Service

Delivery robots may seem futuristic, but this next wave of logistics technology is already being tested on neighborhood sidewalks from Washington, D.C. to the German spa town Bad Hersfeld and the Swiss capital Bern. To understand how the public might react to postal delivery robots, the OIG...

The Postal Service has a long history of piloting early forms of robots in sorting centers but has yet to really test the latest generation of robots for sorting and delivery. Although it will be many years before the technology is mature enough to be fully scalable, USPS would benefit from testing...

The U.S. Postal Service joined the government-wide commercial fleet card program in January 2000 under the General Services Administration SmartPay Program. U.S. Bank is the contractor for the program, and Voyager Fleet Systems, Inc. operates as the card company. The Postal Service issues about 300...

Our objective was to determine whether the U.S. Postal Service has implemented effective physical security and environmental and wireless access controls according to policy and industry best practices at the [redacted] Processing & Distribution Center (P&DC). The [redacted] P&DC is 630,806 square...

Our objective was to determine if U.S. Postal Service mail processing facilities are optimally staffed based on its use of the Function 1 (F1) Scheduler. The F1 Scheduler is a modeling tool the Postal Service uses at 265 mail processing facilities nationwide to create job assignments for mail...

The objective of our audit was to evaluate the effectiveness of the U.S. Postal Service’s maintenance optimization initiative in the Northeast Area. Headquarters management established and tracked maintenance optimization planned savings at the national level only and not at the seven Postal Service...

The objective of this audit is to determine whether Express Mail refunds were properly issued, supported, and processed at the Chicago, IL, Loop Station. OIG data analytics determined the Chicago, IL, Loop Station had a 17 percent increase in dollars for refunds and voids from April 1 to September...

Our objective was to determine whether U.S. Postal Service contracting officers (COs) are properly extending contracts. The Postal Service may use options or renewals to extend contracts beyond the original agreement when doing so would represent the best value for the organization. As of July 2017...

Our audit objective was to determine if U.S. Postal Service contracting officers (COs) are administering Time and Materials (T&M) and Labor Hour Contracts in accordance with Supplying Principles and Practices (SP&P). As of July 2017, there were 105 open T&M and Labor Hour contracts awarded during...

The objective of this audit is to determine whether internal controls for issuing refunds for walk-in revenue were in place and effective at the Carmel Mountain Postal Store, San Diego, CA. The OIG Field Financial Risk Model identified the San Diego District as the second highest risk district for...