U.S. Postal Service

Advertising mail provides a big chunk of revenue to the U.S. Postal Service every year — almost $17 billion in fiscal year 2013. It has also been surprisingly resilient despite the digital revolution, holding a constant share of the advertising market. The Postal Service, however, cannot afford to...

Based on outside expert research we commissioned, it is clear the U.S. Postal Service has at present relatively informal processes for managing IP and would benefit greatly from developing and promulgating a formal, organization-wide IP strategy. This white paper reviews the current processes...

2013 marks the 100-year anniversary of Parcel Post, now known as Standard Post. Today, the way goods are bought and sold is changing again because of the Internet. The rapid growth of e-commerce is bringing expansion and disruption to the parcel delivery market. As this transformation continues...

We asked the consulting firm A.T. Kearney to explore a greenfield approach to the U.S. Postal Service’s costing system. The following report provides the results of A.T. Kearney’s research.

To understand how the U.S. Postal Service might better adapt to increasing market demands for information in the Digital Age, we worked with IBM to take a high level view of a variety of information-gathering technologies, highlighting those most relevant to the postal industry. We identified more...

More than a quarter of Americans live partially or completely without access to mainstream financial services and are often forced to rely on costly services like payday loans or check cashing to cover their everyday expenses. This white paper explores how the U.S. Postal Service could offer a suite...

Unlike most national employers, the Postal Service does not adjust wages to reflect local pay rates or cost-of-living differences. The Postal Service should consider locality pay as a means of instituting a more fair system that could save expenses in some areas and enhance the quality and stability...

We commissioned a survey to gain insight into what Internet-connected Americans want from the Postal Service, as well as what future role it could play in their lives. What Americans need from the Postal Service is much less than what they want, but they are willing to make trade-offs to maintain a...

The U.S. Postal Service had annual operating revenue plans of $63.8 billion and $64.74 billion during FYs 2012 and 2013, respectively. Actual operating revenues were $65.21 billion and $65.89 billion in FYs 2012 and 2013, respectively. This white paper discusses how the Postal Service performed on...

The U.S. Postal Service earns revenue when domestic customers send mail to foreign destinations and when foreign postal operators deliver mail from their countries to the U.S. Each postal operator that receives mail has the right to collect payment from the originating post to compensate for costs...