Open Recommendations

We recommend that the Grantee work with ARC, to resolve the $35,000 of questioned costs.

We recommend that the Grantee work with ARC to resolve $12,775 of unallowed pre-award cost following the resolution of Recommendation 3 as the funds are included as part of the $35,000 questioned in Finding 2025-002.

We recommend that the Grantee develop and implement written policies and procedures surrounding the management of Federal awards; specifically addressing the reasonableness, allocability, and allowability of costs incurred and charged to grants, as required by Federal regulations.

We recommend that the Grantee work with ARC, to resolve the $5,134.

The OIG recommends that the DNFSB update the agency’s DFW Plan to reflect current practices.

The OIG recommends that the DNFSB create supporting implementation guidance with emphasis on staff roles and responsibilities.

The OIG recommends that the DNFSB engage the testing contractor to improve communications with program staff and supervisors regarding random test site selections.

Update its policy to include monitoring Federal Protective Service’s physical security inspections of Agency offices.

Regularly reconcile its list of offices to the Agency's official list of offices to ensure all applicable offices are periodically inspected.

Work with office management to properly resolve the 101 security findings that were improperly remediated.

Revise policy to require that managers document corrective actions.

Review findings when they are resolved in its security application to ensure it agrees with actions taken.

Provide office managers with information to aid their remediations of security findings, such as diagrams or pictures, and information on requesting remediation extensions.

Review security findings not remediated within 180 days or the agreed upon timeframe and when appropriate, suggest interim corrective actions to office managers when permanent actions will not be timely implemented.

The Chief, Facilities Management and Services, should ensure that the ECLs identified as containing separated IRS personnel as points of contact are updated immediately. Further, we recommend that the IRS ensure that processes and procedures are in place to update ECL points of contact accurately and timely.

The Chief, Facilities Management and Security Services, should revise procedures to include specific criteria on ************************ at TACs.

The Chief, Facilities Management and Security Services, should Update the TAC Design Guide to standardize ***************************************** and document acceptable deviations from the policy.

The Chief, Facilities Management and Security Services, should **************************************************************** at the ********************************************** TACs.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures community care oversight councils function according to their charters and meet the required number of times per fiscal year.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures facility community care staff enter community care patient safety events into the Joint Patient Safety Reporting system.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures patient safety managers or designees brief community care patient safety event trends, lessons learned, and corrective actions at community care oversight council meetings.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures facility community care staff confirm patients attended their appointments and attempt to obtain community providers’ medical documents prior to administratively closing consults.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures facility community care staff make two attempts to obtain community providers’ medical documents within 90 days of the appointment following administrative closure of non-low-risk consults.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures facility community care staff process community providers’ requests for additional services within three business days of receipt.

The Veterans Integrated Service Network Director, in conjunction with facility directors, ensures facility community care staff incorporate supporting medical documents with requests for additional services forms into patients’ electronic health records.