Federal Reports

See the additional details link below for the full report, report summary, multimedia or any agency follow-up.

The U.S. Postal Service uses Corporate Succession Planning to identify and develop top-performing employees to become future executives. In addition, a variety of leadership development programs align with competency models to develop upcoming leaders, including Managerial Leadership, Advanced Leadership, Executive Leadership, and Executive Foundations. The overarching program of employee knowledge development is referred to as the learning continuum. During fall 2020, the Postal Service initiated a series of phased organizational changes to improve its ability to implement strategies and drive success.

The U.S. Postal Service contracts for professional, technical, and information technology related services to supplement its workforce and support its operations. For service contracts, the contracting officer (CO) assigns key contract personnel to labor categories that are designated as essential, and which have qualification requirements. The supplier is required to submit a proposal identifying key personnel and their qualifications. Substitutions of key personnel can be made if approved by the CO in writing and should be documented in the contract file.Our objective was to determine whether the Postal Service has effective controls to ensure supplier compliance with contract requirements for key personnel qualifications and substitutions. For this audit, we chose a judgmental sample of 19 suppliers with a spend of about $411.7 million that were not recently audited by the Postal Service Office of Inspector General (OIG) and had invoices in both fiscal years.

Semiannual Report to Congress: October 1, 2021 through March 31, 2022