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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of Veterans Affairs
Deficiencies in Echocardiogram Interpretation Timeliness, Facility Policies, Patient Safety Reporting, and Oversight at the Fayetteville VA Coastal Health Care System in North Carolina
The VA Office of Inspector General (OIG) assessed an allegation and reviewed processes related to admission and treatment of patients who needed services that were unavailable at the Fayetteville VA Coastal Health Care System (facility).The OIG did not substantiate that the chief of medicine forced a hospitalist to admit a patient who needed services that were unavailable at the facility.The facility had limited inpatient cardiology and surgical services available; however, patients with needs that exceeded the facility’s capabilities were transferred to another facility.Although hospitalists reported concerns about providing medical coverage for inpatient and outpatient services, the coverage responsibilities were not outside the scope of hospitalists’ duties outlined in policy.Peers completed peer reviews and the OIG did not find evidence that peer reviews resulted in punitive actions.The OIG identified the following deficiencies:• Inpatient echocardiogram interpretations were delayed; however, no adverse events were identified.• An intensive care unit (ICU) policy and procedure permitted admission of patients requiring Continuous Renal Replacement Therapy, although the facility did not have resources to support the treatment.• Hospitalists’ failed to use the patient safety event reporting system, which may have impeded evaluation of potential system-wide issues.• Veterans Health Administration’s privileging policy was not followed to ensure that an intensivist was granted ICU privileges.• Professional practices evaluations were not completed for intensivists.The OIG made one recommendation to the Veterans Integrated Service Network Director related to privileging processes and five recommendations to the Facility Director related to echocardiogram interpretation, ICU procedure and policy, staff education on hospitalist coverage, patient safety reporting, and professional practice evaluations.
Our objective was to determine whether USPTO’s patent application classification and routing processes were effective. Specifically, we determined whether (1) USPTO adequately ensured that classification contractors were providing quality patent classification and reclassification services; (2) USPTO examiners properly challenged claim indicator (known as “C-star” or C*) classifications and whether USPTO properly resolved challenges; and (3) USPTO effectively designed and implemented Cooperative Patent Classification (CPC) system-based routing. We found that USPTO’s patent classification and routing processes were not effective. Specifically, we found that:I. USPTO did not ensure effective contract oversight for classification services. II. USPTO lacked adequate controls to ensure that classification challenges were efficiently and effectively submitted and adjudicated. III. USPTO did not effectively design and implement CPC-based routing.
For our final report on our audit of the U.S. Census Bureau’s (the Bureau’s) Demographic Programs Directorate’s reimbursable surveys, our overall objective was to determine whether reimbursable surveys conducted by this directorate provided quality and reliable data to help sponsoring federal agencies make informed decisions. As part of this review we (1) determined whether quality metrics were met or exceeded, (2) determined whether quality assurance processes were working as intended, and (3) assessed the impact of data quality issues on survey sponsors. We found that while the Bureau has established controls along with performance and quality metrics to ensure the quality of survey data, it does not consistently follow or achieve them. Specifically, we found that I. the Bureau needs to improve performance management processes for reimbursable surveys; II. the Bureau needs to improve its quality assurance program for reimbursable surveys; and III. regional offices did not relieve FRs from survey data collection during falsification investigations and systematically track confirmed falsifications for use in future hiring decisions.
This report communicates the results of the Federal Trade Commission (FTC) Office of Inspector General’s (OIG) audit of the FTC progress on the implementation of Zero Trust Architecture.
Evaluation of WOJB-FM Compliance with Selected Diversity Requirements Included in Radio Community Service Grants General Provisions and Eligibility Criteria, Report No. ECR2310-2311