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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of the Interior
Verification Review – Recommendations for the Report, “U.S. Park Police Law Enforcement Services for the Presidio Trust” (WR-EV-NPS-0022-2013)
This report contains Sensitive But Unclassified information. To obtain further information, please contact the OIG Office of Counsel at OIGCounsel@oig.treas.gov, (202) 927-0650, or by mail at Office of Treasury Inspector General, 1500 Pennsylvania Avenue, Washington DC 20220.
Understanding, attracting, and retaining customers is necessary for the Postal Service to thrive in an increasingly competitive marketplace. The OIG researched four postal customer satisfaction surveys and found that measuring customer satisfaction and loyalty provide a robust picture of brand health and growth potential. Enhancements to its surveys could give the Postal Service an even more nuanced and comprehensive view of the postal customer’s total experience.
Investigative Summary: Findings of Misconduct by a Bureau of Prisons Warden for Showing Partiality to an Inmate and Engaging in Conduct That Created the Appearance of an Inappropriate Relationship With That Inmate