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Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Department of Homeland Security
Investigation of Alleged AUO Misuse and Falsification of Timesheets at CBP Internal Affairs, Credibility Assessment Div. (OSC File # DI-14-2511)
The Postal Service is among the top postal operators in digital services that enhance the core letter and parcel business, but it lags behind in terms of revenue-generating pure digital services. Despite legal constraints prohibiting the provision of non-postal services, the Postal Service should fortify its digital strategy. The future postal digital strategy would be based on four building blocks: increasing the use of data to optimize operations and build a more data-rich environment for customers; speeding up the digitization of its "physical" products; rejuvenating its limited portfolio of purely digital services, and accelerating digital transformation.