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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Our objective was to evaluate the U.S. Postal Service Greensboro District’s fiscal year (FY) 2016 Define, Measure, Analyze, Improve, Control (DMAIC) Priority Air/Surface continuous improvement process project. Greensboro District management did not comply with DMAIC process requirements or meet its Priority Air/Surface service goal of 96 (out of 100) percent. In the last 20 weeks of the project the achieved service score was 94.01 percent, an improvement of only .02 percent.
This is our final audit report conducted in support of OIG’s oversight role of monitoring National Telecommunications and Information Administration (NTIA) grants. The objective ofour audit was to assess the effectiveness of NTIA’s oversight of the Broadband Technology Opportunities Program (BTOP) grant award to the Los Angeles Regional InteroperableCommunications System Authority (LA-RICS).