Report File
Date Issued
Submitting OIG
U.S. Postal Service OIG
Other Participating OIGs
U.S. Postal Service OIG
Agencies Reviewed/Investigated
U.S. Postal Service
Report Number
NO-AR-18-001
Report Description
Our objective was to evaluate the U.S. Postal Service Greensboro District’s fiscal year (FY) 2016 Define, Measure, Analyze, Improve, Control (DMAIC) Priority Air/Surface continuous improvement process project. Greensboro District management did not comply with DMAIC process requirements or meet its Priority Air/Surface service goal of 96 (out of 100) percent. In the last 20 weeks of the project the achieved service score was 94.01 percent, an improvement of only .02 percent.
Report Type
Audit
Agency Wide
Yes
Number of Recommendations
6
Questioned Costs
$10,935
Funds for Better Use
$0
