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Brought to you by the Council of the Inspectors General on Integrity and Efficiency
Federal Reports
Report Date
Agency Reviewed / Investigated
Report Title
Type
Location
Office of Personnel Management
Audit of the Information Systems General and Application Controls at Anthem Blue Cross Blue Shield
The Office of the Inspector General previously conducted a review of Corporate Accounting (Evaluation Report 2015-15313, issued November 5, 2015) to identify operational and cultural strengths and areas for improvement that could impact Corporate Accounting's organizational effectiveness. Our report identified several operational and cultural areas for improvement and included recommendations to address this. In response, we received Corporate Accounting's management decision on January 4, 2016. The objective of this follow-up review was to assess management's actions taken to address areas for improvement since our initial review. In summary, we determined actions taken by Corporate Accounting appear to have addressed the areas for improvement identified during our initial organizational effectiveness review. In addition, employees felt management's actions taken to date have resulted in positive change
ARC initiated actions such as including all projects in metrics determinations, identification of performance measures for all grants emphasizing relevant documentation to support evidence of performance measures, inclusion of all grants as subject to validation visits and dissemination and discussion of performance measure results at the annual Development District of Appalachia Conference