The OIG conducted an inspection at the request of Congressmen Pete Aguilar and Mark Takano to review concerns related to environment of care (EOC), infection control practices including Legionella testing, provider availability, leadership responsiveness, and allegations in the dental clinic at the VA Loma Linda Healthcare System, California. The EOC was unclean and furnishings needed repair and housekeeping staff did not receive standardized training in cleaning procedures. In addition, staff were deficient in the required bloodborne pathogen training. While the OIG found no specific instance of inappropriate Legionella testing, there was no standardized process for notifying clinical staff of testing results. Water temperatures were not consistently sustained to discourage Legionella growth. The room where clean equipment and sterile supplies were stored was not consistently within parameters for temperature and humidity. Corrective actions were not documented after a positive biological spore test result. Facility healthcare associated infection rates were generally underperforming Veterans Health Administration’s national averages and leaders implemented specific corrective programs with limited impact. Veterans Integrated Service Network (VISN) and facility leaders were aware of EOC concerns and did not effectively implement actions to address the concerns. Inpatient provider availability was limited due to hospitalist staffing shortages and scheduling for nocturnists. Mental health staffing levels and measures to improve access to services were improved; however, staffing issues persisted related to vacancy rates and filling vacant positions. The OIG substantiated that staff were not routinely cleaning the inpatient dental clinic but was unable to determine exposure to biohazard residue. The OIG made 12 recommendations related to EOC, infection control practices, Legionella, training, staffing, and documentation, and two VISN recommendations to implement actions from previous reviews and development of a comprehensive EOC policy.
| Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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| Department of Veterans Affairs | Review of Environment of Care, Infection Control Practices, Provider Availability, and Leadership, VA Loma Linda Healthcare System, California | Inspection / Evaluation |
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| U.S. Postal Service | National Security Clearance Program | Audit | Agency-Wide | View Report | |
| Department of Health & Human Services | The National Institutes of Health Administered Superfund Appropriations During Fiscal Year 2016 in Accordance With Federal Requirements | Audit | Agency-Wide | View Report | |
| Department of Defense | Audit of the Training of the Army’s Regionally Aligned Forces in the U.S. Africa Command | Audit | Agency-Wide | View Report | |
| Department of Health & Human Services | Illinois Claimed Unallowable Federal Reimbursement for Some Medicaid Physician-Administered Drugs | Audit | Agency-Wide | View Report | |
| U.S. Agency for International Development | Agreed Upon Procedures Performed on the Government of Jordan Owned Local | Other |
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| U.S. Agency for International Development | Audit of the Fund Accountability Statement of Center for Educational Initiatives Step by Step, Education for Just Society in Bosnia and Herzegovina, Cooperative Agreement AID-168-A-13-00003, for the Year Ended December 31, 2014 | Other |
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| U.S. Agency for International Development | Independent Audit of Business-Community Synergies, LLC's Proposed Amounts on Unsettled Flexibly Priced Contracts for the Fiscal Years Ended December 31, 2013 and 2014 | Other |
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| U.S. Agency for International Development | Audit of TRAFFIC International Under USAID Cooperative Agreement Number AID-EGEE-A-15-00001 for the Fiscal Year Ended June 30, 2017 | Other |
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| Department of State | Audit of the Bureau of Diplomatic Security’s Expenditures for Third-Party Contractors and Personal Services Contractors Supporting the Office of Training and Performance Standards | Audit | Agency-Wide | View Report | |