The Grant and Per Diem (GPD) Program is VA’s largest program for transitional housing. It awards grants to community partners that provide veterans experiencing homelessness with temporary housing and supportive services, such as mental health and substance use disorder treatment and assistance in obtaining permanent housing. With a budget of over $275 million, the GPD program served almost 24,000 veterans in fiscal year 2022. Given the importance of the GPD program and VA’s reliance on data from the program’s Homeless Operations, Management, and Evaluation System (HOMES), the OIG conducted this review to determine whether VHA has reliable data to monitor grantee performance, veteran outcomes, and progress in preventing the recurrence of veteran homelessness.The review team estimated that HOMES outcome data were unreliable for about 888 (21 percent) of the 4,151 veterans recorded as having exited the program for permanent housing. In these cases, HOMES data did not match VA medical records, did not match the grantee’s files, or lacked supporting documentation. Additionally, HOMES data did not accurately capture all negative exits—case outcomes where veterans are discharged from the GPD program under negative circumstances. Reasons for the inaccuracies included GPD liaisons not verifying grantee-reported information, liaisons not following the HOMES data definitions guide when they recorded veterans’ housing arrangements, and medical facilities not validating data that the liaisons entered.Although VHA took steps to improve data reliability, additional controls would improve leaders’ ability to make informed decisions on the services unhoused veterans need and allow VA to hold grantees accountable for improving their services for veterans.The OIG recommended policies and procedures for GPD liaisons to obtain reliable discharge information from grantees, controls to ensure HOMES data are consistent with grantee files and VA medical records, and quality reviews to check for accuracy.
Report Date | Agency Reviewed / Investigated | Report Title | Type | Location | |
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Department of Veterans Affairs | Additional Controls Are Needed to Improve the Reliability of Grant and Per Diem Program Data | Review | Agency-Wide | View Report | |
Department of the Treasury | FINANCIAL REGULATION AND OVERSIGHT: Audit of the Department of the Treasury’s Compliance with the Geospatial Data Act of 2018 | Audit | Agency-Wide | View Report | |
Federal Housing Finance Agency | DER’s Supervision and Oversight of the Enterprises’ Purchases of Single-Family Loans in Special Flood Hazard Zone Areas Were Effective, But Improvements Are Needed | Audit | Agency-Wide | View Report | |
Internal Revenue Service | Customer Satisfaction Survey Results Are Not Used Effectively to Improve Taxpayer Services | Audit | Agency-Wide | View Report | |
Internal Revenue Service | Former Contractor Employees Retained Access to IRS Facilities, Systems, and Equipment | Audit | Agency-Wide | View Report | |
Department of State | Special Review of the Department of State’s Handling of the Security Clearance Suspension of the Special Envoy for Iran | Other | Agency-Wide | View Report | |
Department of Homeland Security | Coast Guard Needs to Implement Effective Planning for Infrastructure Investment and Jobs Act Projects | Audit | Agency-Wide | View Report | |
Department of Homeland Security | CBP's Office of Field Operations Used Overtime in Accordance with Policies and Procedures | Audit | Agency-Wide | View Report | |
Department of Agriculture | Independent Service Auditor’s Report on the National Finance Center’s Description of Its Payroll/Personnel System and on the Suitability of the Design and Operating Effectiveness of Its Controls For the period October 1, 2023 through June 30, 2024 | Other | Agency-Wide | View Report | |
Department of Agriculture | Independent Service Auditor’s Report on the Office of the Chief Information Officer’s Description of Its Application Hosting and Security Systems and on the Suitability of the Design and Operating Effectiveness of Its Controls For the period October 1, 20 | Other | Agency-Wide | View Report | |