Federal Reports

This Office of Inspector General (OIG) Healthcare Facility Inspection program report describes the results of a focused evaluation of the care provided at the VA Loma Linda Healthcare System in California. 

This evaluation focused on five key content domains:
     •    Culture
     •    Environment of care
     •    Patient safety
     •    Primary care
     •    Veteran-centered safety net

The OIG issued eight recommendations for VA to correct identified deficiencies in two domains:
   1.    Environment of care
     •    Community living center dementia unit shower room safety
     •    Emergency Department patient privacy assessment
     •    Eyewash station cleanliness and function
   2.    Patient safety
     •    Test result communication policy
     •    Service-level workflows
     •    VHA policy change processes
     •    Test result communication performance metrics
     •    Quality and Patient Safety Council meeting attendance

The Office of Inspector General initiated this audit to review the $5,872,733,964 of costs claimed by Consolidated Nuclear Security, LLC (CNS) to manage and operate the Pantex Plant and the Y-12 National Security Complex for fiscal years (FY) 2016 through 2018.

CNS managed and operated both the Pantex Plant and the Y-12 National Security Complex as a management and operating contractor for the Department of Energy’s National Nuclear Security Administration.

Specifically, the audit objective was to determine if costs charged to Department Contract No. DE-NA0001942 for FYs 2016 through 2018 were allowable, allocable, and reasonable in accordance with appliable laws, regulations, and contract terms.

We identified one noncompliance and one control deficiency. We questioned approximately $324,000 of costs claimed by CNS in its Statement of Cost Incurred and Claimed in FYs 2016 and 2017 for unworked overtime due to an administrative error. We also found that CNS improperly classified subcontracts as firm-fixed-price due to control deficiencies in subcontract administration.

To address the issues identified in this report, we made two recommendations that, if fully implemented, should reduce the risk of reimbursing unallowable costs. Further, we recommend that CNS work with the contracting officer to resolve the questioned costs identified in this report.

CNS concurred with our recommendations; however, it did not agree with all the information presented in the report specifically related to an investigative matter.

Background 

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission. 

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Huntington Station in Shreveport, LA. The Huntington Station is in the Louisiana District of the Southern Area and serves about 55,444 people in ZIP Codes 71101, 71103, 71109, 71119, and 71129 which are considered predominately urban communities. Specifically, 51,619 (93.1 percent) were considered living in urban communities and 3,825 (6.9 percent) were considered living in rural communities.

Background

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among approximately 308 processing facilities and 31,100 post offices, stations, and branches. The Postal Service is transforming its processing and logistics networks to become more scalable, reliable, visible, efficient, automated, and digitally integrated. This includes modernizing operating plans and aligning the workforce to meet marketplace needs; leveraging emerging technologies to provide world-class visibility and tracking of mail and packages in near real time; and optimizing the surface and air transportation network. The U.S. Postal Service Office of Inspector General (OIG) reviews the efficiency of mail processing operations at facilities across the country and provides management with timely feedback to further the Postal Service’s mission. 

This report presents the results of our self-initiated audit of the efficiency of operations at the Shreveport Processing and Distribution Center (P&DC) and Package Support Annex (PSA) in Shreveport, LA (Project Number 26-026). We judgmentally selected the Shreveport, LA, P&DC and PSA based on a review of Leg 1 and Leg 3 failures; workhours; scanning compliance; and late, canceled, and extra trips. The Shreveport P&DC and PSA are in the Gulf South Division. The P&DC processes letters, flats, and packages and the PSA processes packages. The Shreveport P&DC and PSA service multiple 3-digit ZIP Codes in urban and rural communities (see Table 1).

As of November 14, 2025, the Shreveport P&DC employee availability rate was 87.3 percent for processing and 99.1 percent for logistics. The Postal Service’s Employee Availability goal for fiscal year (FY) 2025 was 89 percent for processing and 92.9 percent for logistics.