United States
The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors
The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links
Orthopedic Surgeon Convicted of Health Care Fraud
Postal Service Employee Is Sentenced For Stealing A Firearm From Mailed Package
Former Ithaca Postal Employee Sentenced for Stealing Money Orders
Processing and Delivery of Veterans Affairs Medicine
Our objective was to assess the Postal Service’s processing and delivery of Veterans Affairs Consolidated Mail Outpatient Pharmacy medications. We interviewed Postal Service management, obtained and analyzed Postal Service data, and visited Veterans Affairs Consolidated Mail Outpatient Pharmacy and...
Security Assessment of a U.S. Postal Service Product Solutions Application
Our objective was to evaluate whether the Postal Service had security controls in place to protect the application from cyberattacks, prevent unauthorized access to restricted data, and determine compliance with secure coding practices. We conducted a security assessment of the application including...
Former Gretna Postal Carrier Sentenced for Desertion of Mail
Fall River Mail Carrier Pleads Guilty to Obstructing the Mail and Diverting Packages
Missouri Postal Employee Accused of Stealing from Mail
Delivery and Customer Service in Colorado Mountain Towns
This audit focused on determining the root causes of poor service performance and customer service issues in Colorado mountain towns. The audit team visited 13 delivery units and one processing and distribution center throughout the mountain towns; conducted observations of processing, delivery, and...