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Website
https://www.uspsoig.gov
Abbreviation
USPS
Agencies
U.S. Postal Service
Postal Regulatory Commission
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline

The USPS OIG Hotline will take complaints regarding fraud, waste, and misconduct within the Postal Service. These include: - Injury compensation fraud - Embezzlements and financial crimes - Contract Fraud - Kickbacks - Computer Crimes - Narcotics - Employee Misconduct - Internal affairs and executive investigations - Whistleblower reprisal - Theft of items from the mail by Postal employees or contractors - Destruction of mail by Postal employees or contractors

What Not to Report to the OIG Hotline

The following matters are NOT generally investigated by the USPS OIG: - Daily mail delivery and tracking problems - Post Office customer service issues and concerns. If you have a customer service issue, please contact USPS. - Day-to-day management decisions - EEO Complaints - Issues that are handled by the grievance process - Issues handled by other government agencies such as the Equal Employment Opportunity Commission, Department of Labor, Justice - Department, Office of Personnel Management - Employee benefits and compensation For help on these and other issues not listed please visit https://www.uspsoig.gov/hotline-helpful-links

Hotline Page
https://www.uspsoig.gov/form/file-online-complaint
Whistleblower Protection Page
https://www.uspsoig.gov/whistleblower-retaliation-faq

Fiscal Year 2023 Selected Financial Activities and Accounting Records

2024
23-082-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

Our audit objectives were to determine whether the Postal Service:Fairly stated accounting transactions in the general ledger and whether selected controls surrounding those transactions were designed and operating effectively.Properly tested, documented, and reported its examination of selected key...

Effectiveness of Planning Mail Capacity on Air Transportation

2024
23-095-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

Our objective was to evaluate the U.S. Postal Service’s effectiveness in planning air capacity on specific lanes (pair of originating and destinating air stops). We analyzed Postal Service air weight data for the specific lanes planned to one aviation supplier for ten operating periods starting...

Efficiency of Operations at the Eastern Shore Processing and Distribution Facility, Easton, MD

2024
23-155-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service needs effective and productive operations to fulfill its mission of providing prompt, reliable, and affordable mail service to the American public. It has a vast transportation network that moves mail and equipment among about 280 processing facilities and 35,000 post offices...

Salisbury Post Office in Salisbury, MD: Delivery Operations

2024
23-156-3-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

Easton Post Office in Easton, MD: Delivery Operations

2024
23-156-2-R24
Audit
U.S. Postal Service OIG
U.S. Postal Service

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities...

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