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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Employee Terminated for Failing to Properly Document and Secure Cash

2018
OIG-WS-2018-313
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

We initiated an investigation after receiving an allegation that employees at Chicago Union Station wrongfully kept approximately $1,700 in cash that was turned in to the ticket counter to be processed as “lost and found.”

Former Employee Sentenced for Theft of Government Funds

2018
OIG-WS-2018-312
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On January 18, 2018, a former Amtrak Customer Service Representative in Indianapolis, Indiana, pleaded guilty to one misdemeanor count of theft of government funds, in violation of 18 U.S.C. § 641. Our investigation determined that the former employee falsified her application for food stamp...

Employee Terminated for Violation of Policies

2018
OIG-WS-2018-311
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On October 10, 2017, a Train Attendant in Miami, Florida, was terminated from employment for a violation of company policies. Our investigation determined that the employee used Amtrak trains to ship personal packages without paying the proper shipping fees, in violation of the company’s Standards...

Governance: Quality Control Review of the Independent Audit of Amtrak’s Consolidated Financial Statements for Fiscal Year Ended 2017

2018
OIG-A-2018-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Amtrak (the company) contracted with the independent certified public accounting firm of Ernst & Young LLP to audit its consolidated financial statements as of September 30, 2017, and for the year then ended, and to provide a report on internal control over financial reporting and on compliance and...

GOVERNANCE: Opportunities to Improve Controls over Medical Claim Payments

2018
OIG-A-2018-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

We found that the company appears to be identifying only a small portion of potentially fraudulent medical claims made by individual medical service providers. Our work indicated that 14 percent of claims submitted by physicians, nurses, physical therapists and other individual providers from 2013...

Acquisition and Procurement: Contracts Included Key Provisions to Reduce Risks, but the Company Lacks an Efficient and Effective Contract Management System

2018
OIG-A-2018-003
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our audit objectives were to assess whether key contract provisions aimed at mitigating legal and financial risks were included in high-value, high-risk active contracts, and to assess the company’s contract record-keeping practices to identify opportunities, if any, for improvement. We have...

EMPLOYEE DISMISSED IN CORRUPTION CASE INVOLVING CONSTRUCTION SUPPLY VENDOR

2018
OIG-WS-2018-310
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On January 30, 2018, an Amtrak supervisor was dismissed after an administrative hearing found that he violated company policy by accepting gifts and gratuities from Bayway Lumber (Bayway), a former Amtrak-approved vendor based in Linden, New Jersey.

Violation of Ethical Conduct and Conflict of Interest Policy

2018
OIG-WS-2018-309
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On January 1, 2018, an Amtrak executive retired following the release of our investigative report, which concluded that he violated company policy by accepting gifts from the owner of a company doing business with Amtrak as both a customer and vendor.

Employee Sentenced for Distribution of Drugs

2018
OIG-WS-2018-308
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On November 1, 2017, the Pennsylvania Court of Common Pleas of Bucks County sentenced an Amtrak B&B Mechanic Foreman to 6-23 months of confinement and 36 months’ probation for the Manufacture, Delivery, or Possession with the Intent to Manufacture or Deliver narcotics.

Semiannual Report to Congress #56 (April 1, 2017 to September 30, 2017)

2017
SAR-56
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

I am pleased to submit our latest Semiannual Report to the United States Congress. This report highlights the activities of our office for the six months ending September 30, 2017, pursuant to the Inspector General Act of 1978, as amended. Throughout this period, our office continued to provide...

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