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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Safety and Security: Longstanding Physical Security Vulnerabilities in Philadelphia Pose Risks

2018
OIG-A-2018-007
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

What We Looked At: Our audit objective was to assess the company’s efforts to enhance the physical security of 30th Street Station and Penn Coach Yard. What We Found: We identified several longstanding security weaknesses in Philadelphia’s 30th Street Station and Penn Coach Yard that have remained...

Amtrak Contracting Officer Pleads Guilty in $7.6M Bribery Scheme

2018
OIG-WS-2018-321
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

PHILADELPHIA – A former Amtrak employee pleaded guilty to one count of federal program bribery April 19, 2018, in U.S. District Court.According to court documents, Timothy Miller—a former Lead Contract Administrator with Amtrak responsible for procuring equipment and services and managing the...

Train Operations: Opportunities to Reduce the Cost of Rebuilding and Manufacturing Components at Maintenance Facilities

2018
OIG-A-2018-006
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Our audit objectives were (1) to assess opportunities for the Mechanical department to reduce costs by right-sizing its component workforce, and (2) to identify potential cost-savings associated with opening its component rebuild workload to competition. Our work indicated that two of three...

Employees Terminated for Unauthorized Release of Passenger Information

2018
OIG-WS-2018-320
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two Customer Service Representatives were terminated from employment on March 20, 2018, and March 21, 2018, in Joliet, Illinois and Omaha, Nebraska, and two others are facing disciplinary action for the unauthorized release of passenger information. Our investigation determined the employees...

Four Employees Resign for Theft of Cash

2018
OIG-WS-2018-319
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Four ticket agents resigned in February and March 2018, prior to their administrative hearings, for stealing money from their cash drawers at Amtrak’s Los Angeles Union Station. Our investigation determined that three of the employees would wait until train conductors electronically scanned...

Employee Suspended for Inappropriate Social Media Post

2018
OIG-WS-2018-318
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An employee in Perryville, Maryland, received a 10-day suspension March 27, 2018, after posting an image on social media that violated company policy. After receiving an anonymous complaint in October 2017, we found that the employee violated multiple company policies by posting an inappropriate...

Employees Terminated, Suspended After Violating Company Policies

2018
OIG-WS-2018-316
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A Baggage Foreman in Newark, New Jersey, was terminated from employment March 21, 2018, and an Usher/Gateman in Wilmington, Delaware, received a three-day suspension on March 15, 2018, for violation of company policies related to shipping boxes on Amtrak trains. Our investigation determined the...

Former Employee Sentenced for False Statements to Amtrak OIG Agents in Investigation of Contract Steering

2018
OIG-WS-2018-314
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Amtrak Superintendent of Transportation at Chicago Union Station, Benjamin Sheets, was sentenced on February 27, 2018, in the Federal District Court of Northern Illinois after pleading guilty to making false statements to our agents in violation of 18 U.S.C. § 1001(a)(1).

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