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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Real Property: Improving Management Processes Could Reduce Costs and Generate Additional Revenues

2019
OIG-A-2019-006
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the effectiveness of the company’s real property management processes.We identified several opportunities to strengthen the effectiveness of the company’s real property management processes. Specifically, the company could have avoided at least $23.2 million in unnecessary costs...

Vendor’s Employees Plead Guilty in $7.6M Contract Steering Scheme

2019
OIG-WS-2019-312
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two executives at a textile company, based in Milford, Delaware, pleaded guilty to federal program bribery charges in U.S. District Court in February.Donald Crothers, the company’s vice president for marketing and contract administration, and John Gonzales, the company’s executive vice president and...

Employees Resign After Pleading Guilty for Timekeeping Fraud

2019
OIG-WS-2019-313
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Two Amtrak employees, Narcisse Tsaba, Electrician, and Jean-Jacques Lontchi, Locomotive Inspector, resigned on February 4 and February 12, 2019, respectively. The two employees previously pleaded guilty to misdemeanor fraud charges in the District of Columbia Superior Court for participating in a...

Employee Terminated for Sabotage, Receipt of Illegitimate Overtime Pay

2019
OIG-WS-2019-311
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Sheetmetal Technician in Los Angeles, California, was terminated from employment on March 15, 2019, following an administrative hearing for violating company policy. Our investigation found that the employee intentionally sabotaged a wheel truing machine in the Los Angeles yard in order to...

Employee Terminated for Violation of Company Policies

2019
OIG-WS-2019-310
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Foreman/Trackman in Los Angeles, California, was terminated from employment on February 25, 2019, following the employee’s administrative hearing for violating company policies. Our investigation found that the Foreman/Trackman stole paper products from the locker room supply cabinet and...

Employee Terminated for Violation of Company Policy and Amtrak Vendor Suspended

2019
OIG-WS-2019-309
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Superintendent in Los Angeles, California, was terminated from employment on February 9, 2019, following the issuance of our investigative report that determined the Superintendent violated company policy. Our investigation found that the Superintendent awarded more than $22,000 in...

Safety and Security: Opportunities to Improve the Effectiveness of Controls for Detecting Drug- and Alcohol-Related Issues of Employees in Safety-Sensitive Positions

2019
OIG-A-2019-005
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the effectiveness of company efforts to detect drug and alcohol issues among employees in safety-sensitive positions. We identified weaknesses in the company’s controls for detecting drug- and alcohol-related issues among its employees in safety-sensitive positions. We found...

Employee Resigns After Admission to Theft From Employee Fund

2019
OIG-WS-2019-308
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak employee in Los Angeles, California, resigned from employment on December 4, 2018, following our investigation which revealed the employee stole money from the Employee Committee Fund. During an interview, the employee admitted to stealing over $20,000 from the fund and using the money to...

Former Employee Pleads Guilty for Stealing Ticket Funds

2019
OIG-I-2019-307
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former ticket agent who was assigned to Los Angeles Union Station pleaded guilty to felony charges for theft of funds in U.S. District Court on February 25, 2019. Our investigation determined that the former ticket agent would wait until train conductors electronically scanned passenger tickets...

Acquisition and Procurement: Weaknesses in Contract Oversight Pose Financial, Operational, and Legal Risks

2019
OIG-A-2019-004
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report assesses the extent to which the company has taken steps to ensure that contracting officers’ technical representatives (COTRs) conduct effective post-award contract oversight. We identified weaknesses in Amtrak’s practices related to its COTRs who should provide day-to-day oversight of...

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