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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Train Operations: The Acela Express 2021 Program Faces Oversight Weaknesses and Schedule Risks

2018
OIG-A-2018-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In August 2016, Amtrak (the company) received a federal loan1 to purchase 28 new high-speed trainsets for $1.6 billion and undertake 10 infrastructure improvements needed to operate and maintain these trains for $850 million. Collectively, these projects—called the Acela Express 2021 program...

INFORMATION TECHNOLOGY: Improving Security of Publicly Accessible Websites Could Help Limit Cyber Risk

2018
OIG-A-2018-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

The Office of Inspector General (OIG) conducted an audit of Amtrak’s (the company) website security program. Our audit objective was to assess whether current controls provide reasonable assurance that the company’s publicly accessible websites are secure.The company uses numerous information...

CONVICTION FOR THEFT OF AMTRAK PROPERTY

2018
OIG-WS-2018-306
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

On September 27, 2017, a former Amtrak electrician pleaded guilty in the Circuit Court of Cook County, Illinois, to theft of Amtrak property. He was sentenced to two days in jail (time considered served), two years of probation and was ordered to pay $1,199.57 in restitution.

MANAGEMENT RESTATEMENT OF POLICY

2017
OIG-WS-2018-307
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In March 2017, we initiated an investigation into allegations that an Amtrak employee in Chicago, Illinois, violated company policy by commuting to work in a company-owned car and allowing his spouse to commute with him.

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