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Abbreviation
AMTRAK
Agencies
Amtrak (National Railroad Passenger Corporation)
Federal Agency
Yes
Location

United States

What to Report to the OIG Hotline
Contract and Grant Fraud Environmental, Health, and Safety Violations Computer Crimes Product Substitution and Suspect/Counterfeit Parts Bribery, Kickbacks, and Gratuities False Statements and False Claims Conflicts of Interest and Ethical Conduct Violations Travel Fraud Theft or Abuse of Government Property Violation(s) of Criminal Law and/or the Civil False Claims Act in Connection with a Federal Contract Other Violations of Federal Laws and Regulations Any Issue Believed to be Fraud, Waste, or Abuse Related
What Not to Report to the OIG Hotline
Amtrak Emergencies - Amtrak emergencies should be directed to the Amtrak Police Department at 1-800-331-0008. Customer Service Complaints - If you wish to submit a customer service complaint, such as issues related to train delays, cleanliness of trains, demeanor of Amtrak employees, and/or to request a refund, please contact Amtrak Customer Service or 1-800-USA-RAIL.

Employees Disciplined For Passenger Travel Policy Violations

2019
OIG-I-2019-306
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Passenger Conductor, two Assistant Passenger Conductors, and an Usher/Gateman were disciplined for policy violations on February 5, 2019. The employees allowed and/or assisted non-ticketed passengers to receive unauthorized free travel aboard company trains on several occasions, generally...

Train Operations: Opportunities Exist to Improve Private Railcar Management and Business Practices

2019
OIG-A-2019-003
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

Individuals and companies use private railcars for leisure travel and to operate businesses by renting the railcars, hosting onboard events, or selling individual seats or beds. When Amtrak assumed responsibility for intercity passenger rail service in 1971, it also assumed responsibility for the...

Employees Disciplined for Misuse of Amtrak Computers

2019
OIG-I-2019-305
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Foreman was formally reprimanded and disqualified from his current position on January 22, 2019, for one year after he admitted to violating the company’s Standards of Excellence and Acceptable Use policies for computer and network systems. The employee inappropriately viewed movies while...

Amtrak Contracting Officer Sentenced in $7.6M Contract Steering Scheme

2019
OIG-I-2019-304
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

A former Amtrak employee was sentenced on January 22, 2019, in U.S. District Court to a year and one day incarceration for federal program bribery. Also, the court ordered the employee to forfeit funds and property totaling $20,042.Timothy Miller, who pleaded guilty on April 19, 2018, to one count...

Employee Resigns When Questioned About Falsified Document

2019
OIG-I-2019-303
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Service Engineer resigned from employment on December 20, 2018, following a joint investigation with the Metropolitan Transportation Authority (MTA) OIG which revealed the employee simultaneously worked at both Amtrak and New York’s MTA. The employee failed to disclose his dual employment...

Report of Potential Conflict of Interest in Partnership Agreement

2018
OIG-WS-2019-302
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

We identified a potential conflict of interest issue involving a former member of the Amtrak Board of Directors who had previously been a management official at another company within the transportation industry. Specifically, Amtrak and this company developed a partnership agreement while the...

Semiannual Report to Congress #58 (April 1, 2017 to September 30, 2018)

2018
SAR-58
Semiannual Report
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This year marks the 40th anniversary of the Inspector General Act and the creation of the original 12 Offices of Inspector General. Our office was established in 1989 as a result of 1988 amendments to the Act. Since that time, the community has grown to include 73 statutory Inspectors General who...

Employees Disciplined for Time Card Fraud

2019
OIG-WS-2019-301
Investigation
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

An Amtrak Building and Bridges Supervisor in Baltimore, Maryland, was terminated from employment following an administrative hearing on October 23, 2018, for violating company policy by claiming and receiving pay for unworked hours and instructing a subordinate employee, also based in Baltimore, to...

Train Operations: Opportunities to Reduce the Cost of Servicing and Inspecting Trainsets

2019
OIG-A-2019-002
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

This report is the second in a series about the Mechanical department’s operating efficiency and focuses on the department’s service and inspection activities. The company has a total of 62 locations nationwide where it services and inspects trainsets; 50 smaller outlying sites, as well as 12 larger...

Human Resources: Background Checks Process Has Improved, but Some Inefficiencies and Gaps Persist

2019
OIG-A-2019-001
Audit
Amtrak (National Railroad Passenger Corporation) OIG
Amtrak (National Railroad Passenger Corporation)

In July 2012, we reported on significant management control weaknesses in the company’s background checks process for the employees it hires, which the company took actions to address. The purpose of this review was to provide an update on the company’s background checks process. Our objective was...

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