U.S. Postal Service

Our objective was to determine whether travel and miscellaneous expenses of the U.S. Postal Service Board of Governors, including external professional fees, were properly supported, reasonable, and in compliance with U.S. Postal Service and Board of Governors’ policies and procedures.

In our opinion, the closing package financial statements present fairly, in all material respects, the financial position of the Postal Service as of September 30, 2017, and its net costs and changes in net position for the year then ended in accordance with U.S. generally accepted accounting...

The objective of this audit was to determine whether internal controls were in place and effective over the reconciliation of Voyager card transactions for detecting and disputing potentially fraudulent activity at the Loch Raven Branch in Towson, MD.

The OIG used data analytics to identify locations with lost or stolen stamp stock shipments. We identified expenses related to lost or stolen stamp stock shipments for the San Juan Stamp Office (SJSO); Fernandez Juncos Station; and Amelia, Bayamon, and Condado Contract Postal Units (CPU) between May...

Our objective was to determine whether the U.S. Postal Service made purchase card transactions that were potentially illegal, improper, or erroneous. We performed this audit in conjunction with a government-wide audit initiated by the Council of the Inspectors General on Integrity and Efficiency...

The OIG used data analytics to identify offices with a surge of potentially fraudulent Voyager credit card activity. We identified 128 potentially fraudulent fuel transactions totaling $7,199, made primarily in Florida with a Voyager card assigned to the Southeast (SE) Austin Station, between...

The Postal Service’s scanned package volume increased from 3.5 billion in fiscal year (FY) 2015 to 4.3 billion in FY 2016 – an increase of 22 percent. From July 1 through December 31, 2016, the Postal Service scanned over 2 billion packages sent to over 136 million delivery locations on over 227,092...

Our objective was to assess the efficiency of the U.S. Postal Service’s transportation consolidation of mail (loading, unloading, and trailer utilization) for long-haul Highway Contract Routes (HCR) for the Chicago and San Francisco Network Distribution Centers (NDC). We determined the Postal...

Our objective was to assess the accuracy and reliability of In-Office Cost System (IOCS) telephone readings. The IOCS is the primary probability sampling system used by the U.S. Postal Service to attribute the labor costs of clerks, mail handlers, city carriers, and supervisors related to the...

Our objective was to evaluate the U.S. Postal Service Greensboro District’s fiscal year (FY) 2016 Define, Measure, Analyze, Improve, Control (DMAIC) Priority Air/Surface continuous improvement process project. Greensboro District management did not comply with DMAIC process requirements or meet its...