U.S. Postal Service

The OIG Field Financial Risk Model identified that the Hartford Main Office, for quarter (Q) 3 fiscal year (FY) 2017, made 92 percent of all local purchases within the Connecticut Valley District. This unit had a 367 percent increase in local purchases recorded to miscellaneous supplies, materials...

The objective of this audit was to determine whether internal controls were in place and effective for making local purchases and payments at the Summerland Key, FL, Post Office.

We did not post this report due to concerns with information protected under the Freedom of Information Act.

U.S. Postal Service Capital Metro Area personnel complete area-level compliance activities via printed checklist. These activities are performed to ensure policies, procedures, and standards related to safety hazards are adhered to, equipment is managed, and other internal controls are in place. Our...

Origin-Destination Information System - Revenue, Pieces, and Weight (ODIS-RPW) is the primary probability sampling system used by the U.S. Postal Service to assist in estimating mail revenue, volume flow, and weight. As part of this system, data collection technicians test and record mailpiece...

Delivery has been the cornerstone of the U.S. Postal Service since its founding in 1775. However, customer satisfaction with aspects of delivery has remained flat or decreased since FY 2015. To understand customer satisfaction over time and identify opportunities for improvement, the U.S. Postal...

Our objective was to evaluate inbound international mail acceptance at U.S. Postal Service International Exchange Offices (IEOs). Inbound international mail originates in foreign countries for delivery in the U.S. and typically arrives at one of the five Postal Service International Service Centers...

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service's bottom line. We use audits and...

Our objective was to evaluate the throughput and productivity performance of the U.S. Postal Service’s 33 deployed Small Package Sorting System (SPSS) machines. We found that on average nationally, the SPSS machine throughput performance goal was exceeded by about five percent from January 1, 2016...

Our objective was to determine whether travel and representation expense reimbursements requested by U.S. Postal Service officers during fiscal year 2017 were properly supported and compliant with Postal Service policies and procedures.