Management of Vehicle Maintenance Facility Undistributed Labor – Capital Metro and Great Lakes Area

The Postal Service defines undistributed labor as mechanic and garagemen work order hours that are less than the actual paid hours. The target variance between these metrics is +/- 3 percent of work hours. Time above 3 percent indicates mechanics’ work hours were not captured or identified on work orders. Time below 3 percent indicates mechanics are recording work order hours which exceed timecard hours, indicating mechanics are assigning excess work hours to work orders. Our objective was to assess the controls over the management of mechanic undistributed labor in the Capital Metro and Great Lakes Areas.